The Westin Los Cabos Resort Villas & Spa

I love this place. Collin, Antonio, Kaitlyn and Nicole and many more are so good even the Van drivers Troy, Mark and others.. The rooms are clean. The service is amazing. The only thing that people don’t understand is the quiet adult pools are supposed to be quiet and not have kids even coming into the pool or loud noisy people. There were some loud noisy, not understanding people. I will come back again and again anyway.Some of this was happening at the resort pool that’s supposed to be the spa pool. Also the Spa was not able to charge to the room and so I didn’t go back after the first time. Carl was amazing by the way.REZA the host at the spa pool at the resort is amazing. He has been here 20 years and is very service oriented.

Very disappointed in Westin. Which is unusual for me. Beware they sell you an ocean view and you get a view of a hill and an abandoned building (see picture). I asked for a room with an ocean view and after taking to the manager they declined to change rooms. Two other important items to know that they don’t advertise during booking. 1. The resort is undergoing renovations, including the restaurant right by the pool 2. They will only give you one towel for the pool so you either use it when you are wet or you cover the pool chair. They used to do much better at this property.

This was my second time in Los Cabos and the first time staying at the Westin Los Cabos. I was traveling with my two adult sons and we had booked a three bedroom villa for the stay. My wife and I are Marriott Vacation Club owners and we were pleased to find there were some pleasant benefits for MVC owners. Sebastian greeted us at our car and escorted us to the owner’s check in desk. He checked us in and gave us a great overview of the resort. He then took us across the lobby and introduced us to Maria, our assigned concierge for the week. Maria had contacted me prior to our arrival to offer transportation options and activity and dining recommendations, so it was nice to have a face to put with the name. She gave us a run down of what was happening at the resort that week and walked us through some of the owner’s benefits, including 20% off all food, with the exception of specialty meals like Steak Night and Mexican Night. Sebastian let us know that our room was not ready yet - not a surprise since a lot of flights arrive in Los Cabos in the early afternoon and check-in is not until 4:00. He gave us directions to the sports bar and pool and welcomed us to hang out there until our room was ready. He let us know they would call us once the room was ready. We decided to hang out on the patio outside of the sports bar. We got a call right at 4:00 letting us know our room was ready. A bell man met us at the sports bar and escorted us up to our room where our bags had already been delivered. During the week we split our time between hanging out at the pool and exploring Cabo San Lucas and San Jose del Cabo. We had breakfast each morning at Cocina Cesara and a couple of dinners at the sports bar (highly recommend the Tacos al Pastor and my sons loved the chicken enchiladas). The service was always great. I especially want to recognize Fernando and Ricardo at the sports bar and Maritza at breakfast. We did the Mexican Night and enjoyed how good the food and entertainment was. My sons said it was their favorite night of our stay. Leo was our waiter and he was great. I really appreciate how well run and situated the pool area was. Even though the beach is not swimmable, it was nice having the pool where we could see the waves crashing onto the beach. Many resorts push their adult only pool somewhere to the side of the property. Here, it is the first one you come to in the pool complex and it has a nice swim up bar. Almost every resort and cruise ship in the world is plagued by people who come out early in the morning to reserve lounge chairs, only to disappear and not return until afternoon. The Westin seems to do a good job of managing this with their pool towel card system. They give you a card for each member of your party when you check in. You exchange the card for a towel at the pool. When you are done, you turn in your towel and get a card back. If a towel sits on a lounger unused for 45+ minutes, it gets picked up and returned to the towel booth. I imagine getting another card without a towel requires some level of begging and apology. Overall, we had a great week. We found the food and service to be great, and I am looking forward to coming back with my wife.

Family wanted a resort on the beach for vacations. We booked the Westin Los Cabos with big hopes to enjoy the ocean and time on the beach. Unfortunately our stay was not good at all. We booked a 2-bedroom apartment and it was very tight. The kitchen very small to cook for a family of six. Almost no countertop space and one and a half burners on the stove. No oven. But the worst was that we could not get on the ocean. We were not allowed to. On most days, they did not even allowed us to go down to the beach. We were circumscribed only to the pool area. Big problem was the pool area is under construction and the noise was so loud that we got a headache within one hour. No relaxing vacation at all. Only days we enjoyed were when we decided to leave the property and visit some of the nearby beaches. But that meant a lot of extra expenses on Ubers back and forth, renting umbrellas and chairs on the beach and lunching at nearby restaurants, versus the convenience of cooking in our own apartment. In summary, if you are looking for a relaxing beach vacation enjoying the water or pool amenities, the Westin Los Cabos is not the right place to go.

The resort was very nice as well as all the staff. They had 2 workout rooms and several pool areas. They had 3 restaurants that were open and one that was being remodeled overlooking the ocean. This was my third visit and will be visiting annually.