The Westin Los Cabos Resort Villas & Spa

1. VERY LOW BUDGET. 3 stars at best!!!!!! 2. In a 2 room unit. One room has no windows. 3. Most pools closed. 4. The property itself is a bit of a mess. LLOYS OF CONSTRUCTION ALL DAY. This was NOT communicated prior to arrival. 5. Only one restaurant open when we arrived. It was just ok. 6. The lobby itself needs a major upgrade. 7. There is no smoking anywhere on the property, so my husband can’t smoke his cigars ( anywhere) he just purchased in town. 8. Very expensive food. A bowl of yoghurt was $15. 9. Check out is at 10am. 10. While sitting on the beach for my early morning meditation, someone came up to me saying the beach is closed. I wasn’t in the water. I was sitting on the sand. I refused to leave. If you’re going to close the beach, then you need to close the hotel. I didn’t fly all the way to beach, not to enjoy the beach. 11. If the management wanted to do better, the would. I see all the reviews of them addressing people who’ve shared poor experiences. Most of them are easily fixable. They just choose not to. Like communicating about all day construction and pool closures. 12. Did I mention it’s 3 stars at best!!!!!!!

My wife and I stayed at the Baja Point section of the hotel and it did not disappoint. There is an “owner’s only” infinity pool with an incredible view for timeshare owners as well as a beach front resort pool with a swim up bar and kids splash pad. The restaurants onsite at both the Westin Villas and the Baja Point side had some quality food offerings. We ate at the owners pool bar and the Cocina Caseres in the main resort. Due to it being the offseason the hotel felt fairly empty which my wife and I did not mind. The room was spacious and bright with coastal views. We were in a 1BR 2Bath. The spa on the deck with a gorgeous view is a nice touch. There is a lot of construction taking place which is a bit of an eye sore. Other than that it is a lovely resort. Luis the concierge was very helpful as well as Tomas the bell hop. I would recommend this for an intimate couples trip in the offseason or for a couples/family trip in the busy season.

The staff at this property is absolutely amazing and the biggest reason we keep coming back. Gina at the concierge and David at the adult pool could not be more helpful. Jesus and Fernando at Valet Services are incredibly quick, always helpful, and make us feel right at home by greeting us by name every time. Even Sebastian in the pool area—while a bit over-the-top and loud—is a super hard worker who knows exactly how to cater to the party crowd, so you have to appreciate his work ethic!As a personal trainer who works out every day, I also have to give a massive shoutout to the gym. It is spectacular. It can get pretty crowded in the mornings, but you can easily head over to the owners' pool at Baja Point or just work out outside, which is my personal go-to because the view is so beautiful.Typically, this property is hands-down a paradise and a must-experience in the San José del Cabo area. It’s only 15 minutes away from San José, which is our absolute favorite town. We love spending our late afternoons and early evenings there enjoying the spectacular food and amazing people, before spending the rest of our time hanging out by the resort pool.However, we are capping this stay at 3.5 stars due to some recent management decisions. The resort chose to undergo substantial, overlapping construction projects all at once throughout the building, which has unfortunately closed down part of the pool area.Worse though, is the new pool layout. Management has placed reservation-only large cabana beds right in front of the infinity pool, completely blocking the ocean view from the pool itself. They also put these same beds on the only pool patio that features a direct view of the ocean.We have come here every single year since 2018. Normally, this place is top-notch and they treat you like royalty. The staff still delivers that world-class service, but the construction choices and view-blocking cabanas really hurt the overall resort vibe this time around.

I love this place. Collin, Antonio, Kaitlyn and Nicole and many more are so good even the Van drivers Troy, Mark and others.. The rooms are clean. The service is amazing. The only thing that people don’t understand is the quiet adult pools are supposed to be quiet and not have kids even coming into the pool or loud noisy people. There were some loud noisy, not understanding people. I will come back again and again anyway.Some of this was happening at the resort pool that’s supposed to be the spa pool. Also the Spa was not able to charge to the room and so I didn’t go back after the first time. Carl was amazing by the way.REZA the host at the spa pool at the resort is amazing. He has been here 20 years and is very service oriented.

Very disappointed in Westin. Which is unusual for me. Beware they sell you an ocean view and you get a view of a hill and an abandoned building (see picture). I asked for a room with an ocean view and after taking to the manager they declined to change rooms. Two other important items to know that they don’t advertise during booking. 1. The resort is undergoing renovations, including the restaurant right by the pool 2. They will only give you one towel for the pool so you either use it when you are wet or you cover the pool chair. They used to do much better at this property.