The Westin Los Cabos Resort Villas & Spa

My girlfriends and I spent five wonderful days at this beautiful resort, and it was amazing! Perfect location, whale season and the hard-working staff made it an incredible experience for us. From the first experience to the last we were treated like queens! The bellman and front desk greeted us with welcoming arms, the bellman escorted us to our room and made sure we had everything we needed. The restaurant food was delicious along with an amazing view, again the staff was attentive and made sure we enjoyed our meals. The pool (so many to choose from) and beach were beautifully manicured and a delight to the eye. Our every need was met while staying at this resort. Big shout out to the staff, from Paula at the front desk, answered my every call and request, to David our server at the pool, who not only made sure our drinks arrive promptly, but with a smile and a laugh! This is some hard-working staff and thank you to everyone that made this is a beautiful experience! We will be back!

I went in September 2024 and September 2025. .2024 two bedroom suite top floor, 2025 one bedroom suite top floor. I have been to three dozen resorts over the last 20 years ,this resort. Is in my top five I loved watching the sunrise on the balcony. The rooms were large and comfortable. The bathrooms were large and the were very strong. I used spa services in 24. I enjoyed the facial and massage. The rooftop owners pool was lovely .Unfortunately we could not swim in the ocean due to rip currents. The food was a little pricey, but good. The hotel is about 30 minutes from the airport and 20 minutes from downtown Cabo. I enjoyed it so much, I went back a year later. One year we used a rental car to explore the area ,the following year we stayed mostly at the resort . There were a lot of daily activities for adults and kids

Have been to Cabo many times... this resort is wonderful....with a staff that is super friendly!!!! Shout out to Jorge down in the lobby. He moved our luggage to our room and gave us the "lay of the land". He also managed our rental car for us....as well as help with a phone call that we needed translated.. Spoke at length with him. Just a wonderful young guy.....who is a credit to the Westin and the Marriott hotel chain!!! Other folks at the front desk area were also superb!!!! They seem to go well above what is required!!!!

All in all a solid stay at Westin Los Cabos. Here are a few observations and comments. The villas are comfortable but could use more lighting and storage for groceries, etc. beds were comfortable. Restaurant and sports bar food and service just ok. The market/starbucks was well run good sandwich options. Marylou,Natalia and Luis deserve recognition. Beach is good for long walks if you don’t mind dealing with some rocky areas. Never had an issue gettingchairs and umbrellas. Be aware it’s almost impossible to get a late checkout.

READ THIS REVIEW! AVOID THIS HOTEL IF YOU CAN. We have been Marriott/Starwood members for almost 30 years and we have never been so disappointed in one of their hotels. The photos look great, but reality is a different story. 1. AFTER we had made all our plans, including with other family members, Marriott informed us they would be working around the pool. Jack-hammers, cement mixers, stone saws -- all day long, 7 days a week. So much for relaxation. 2. "OCEAN VIEW" may not mean Ocean View. Despite our "ocean view" reservation, we were put in a ground floor room with a view of a mound of dirt and grass. You had to stand at the window to get a PARTIAL glimpse of the ocean. When we complained, they said they couldn't move us. Moreover, they said "Marriott Corporate" knew that many so-called ocean views were actually "partial views," but wouldn't change the labeling. And Corporate forbade them from offering a discount or any compensation to address this issue of misleading advertising. If you are going to stay at this hotel, insist on seeing the photos of your room's view before you go. They have photos of each room's view and many are obviously "partial ocean view" or "no view." 3. BEDBUGS! All four of us were bitten by BEDBUGS! Not a couple, but dozens of bites. Only later did we see other reviews complaining of the same thing. 4. We were to have an ocean view AND a balcony. The so-called balcony was actually a small patio on the ground. 5. Note: you cannot swim in the ocean at this hotel. 6. The pictures of the hotel are very nice, but the layout is not convenient. You can find yourself going down wrong paths and walks quite easily. They also don't show you that in most (all?) 2-bedroom villas, there are NO windows in the second bedroom. It's like being in a cave. The only reason we're giving two stars is because the staff is uniformly friendly. I don't blame them, I blame Marriott. The corporate heads better give this hotel some attention. As for us, we will not be returning.