Condado Vanderbilt Hotel

Amazing hospitality and very clean hotel. There are spectacular ocean views around the resort! The area is great. Close to Old San Juan & the airport. The beach had a ton of kelp, which is obviously not the hotel’s fault! Would definitely go back!

I had the most wonderful experience at the Condado Vanderbilt Hotel Spa thanks to Damina. From the moment I walked in, she made me feel welcome, at ease, and truly cared for. Her attention to detail, calm energy, and professionalism created a deeply relaxing and rejuvenating experience. You can tell she is passionate about her work and genuinely wants each guest to feel their best. Every step of the treatment was thoughtful and personalized, and I left feeling refreshed in both body and mind. If you’re visiting the Vanderbilt Spa, do yourself a favor and book with Damina — she is absolutely exceptional!

We have come a handful of times and each time has been amazing! Great resort for families. It’s in an urban setting but you don’t have to leave the hotel at all. Everything is at your fingertips. Special shout out to Emanuel and Raul at the pool. They truly go above and beyond. Very kind and courteous people. They remember my name every time I come and make the pool memories special.

This is a true 5-star hotel in the best location for San Juan/Condado vacations! The resort property and staff service were truly luxurious and rank among the best resorts and hotels I've ever stayed in. If you've seen photos you know the decor and architecture truly transport you to a vintage Caribbean experience. The pools were incredible and a local beach was a short walk away. The rooms were clean and the staff were incredibly thoughtful, always looking for ways to spoil us or amplify our trip. Throughout our stay we were able to sample all of the finest restaurants in SJ as well as the local Criollo spots with the most authentic PR staples. We were also lucky enough to book incredible massages at their luxurious spa which could take up a whole day if you're not careful. The breakfasts at Ola were consistently great, the drinks at the mojito bar were awesome (coming from a Master Rum sommelier) and the service kept us shaking our heads thinking how we could stay anywhere else! I also want to take this time to recognize the Manager Pablo for assisting us with poise and authority, Francisco for his incredible dining and cocktail bar recommendations, Ms Falcon & Hernandez for being incredible breakfast hosts, Mei Lynn for her assistance on our last day, and Manuel & Ana for keeping the party at the pool rockin' with great music, drinks, & exceptional service. We'd be back tomorrow if we could. Get that fifth star!!!

This is our third time staying at the Vanderbilt and I can confidently say that we will ALWAYS stay here when in San Juan! We have stayed at many other hotels in San Juan and around PR (other 5 star resorts as well) and nothing compares to the Vanderbilt. The thing that always stands out the most is the service. Special shout out to Kevin and Morgan who work at the pool/beach-- they are amazing, went above and beyond and made us feel so welcomed.