Nayara Alto Atacama

Our stay at Nayara Alto Atacama was a really memorable experience overall. The rooms were okay—not overly luxurious—but they were fully equipped with everything we needed. We especially appreciated how accommodating the hotel was in arranging an extra bed in our room, which made our stay much more comfortable. From the moment we arrived, we felt welcomed. We were greeted with a refreshing welcome drink and immediately taken care of by Francis and Eros, who were both absolutely amazing throughout our stay. Their attentiveness and warmth really stood out. As vegans, we’re always a bit cautious when traveling, but Eros and Tamara truly went above and beyond to accommodate all of our dietary needs. Their effort and care made a huge difference and didn’t go unnoticed. The food at the hotel was okay—definitely decent, but we felt it could have been a bit more flavorful. That said, there are plenty of great restaurant options in the nearby village, just about a 15-minute drive away. The hotel offers shuttle service, which is super convenient and makes exploring very easy. We also treated ourselves to massages at the spa, which were fantastic. The spa amenities, along with the wide range of excursions offered by the hotel, added a lot to the overall experience and made the trip feel special and adventurous. We would definitely recommend staying here. And if you’re lucky enough to be helped by Eros, you’re in for an especially great experience.

We were hesitant to go to the desert at first but little did we know we would meet the best person ever, Eros! He really made us feel right at home, as well as the entire staff. The hotel was super clean, a lot of excursions. The staff tried their best to accommodate our dietary needs, offering vegan options. They even set a 3rd bed for us. We each got our own bed. Thank you to the supervisor Pedro, and the entire staff. Eros we will miss you, thank you for everything. You made our stay ❤️

Wow! Amazing resort outside San Pedro de Atacama. Good restaurant and bar. You can book full board or breakfast only (which we did). The bar is more informal and we enjoyed that several times. Rooms are spacious and all have private patios. The hotel spa was wonderful. Staff is helpful and all speak English well. The hotel offers extensive small-group excursions around the Atacama area which are well worth the time and expense. The hotel also has a large star-viewing platform on top of a hill in the middle of the property and offers star-gazing programs at night which are amazing. We also went into San Pedro for one afternoon - it has a lot of hotels/hostals and restaurants but otherwise there isn't much to see.

We really enjoyed our stay at Atacama Nayara. The room was nicely appointed and our guides on the excursions were excellent. We had signed up for the stay which included 6 excursions which we found to be a lot as they started early in the morning and then there was a break in the afternoon before the afternoon excursion which did not start until 4:00 and often ended at 7:30 or 8:00. We found that quite late to return and then have dinner. It would have been appreciated if we could exchange an excursion for a spa treatment as we did at Nayara Easter Island. Many of the staff were new at Atacama and maybe not as knowlegable as they should have been. But overall we enjoyed being in such a wonderful hotel in such a remote place.

How much excellence we experienced in both the services and hospitality during our stay at Nayara! We have nothing but praise… a highly skilled, courteous, and efficient team. A delightful environment to relax and enjoy every moment. The fact that excursions, meals, and drinks are included in the stay makes everything feel lighter and more convenient for the guest. We also had the pleasure of tipping the guides, driver, and staff. Congratulations—you truly stand out! If I may offer two suggestions: a restroom closer to the pools and a gym. Then everything would be absolutely perfect. Thank you and congratulations on your excellence! An attentive, courteous, and helpful team: Sofia, Patricio (reception), Alessandra (excursions), Sergio (bar), Rodolfo, Daniel, Cristian and Maria Jose (tour guides), Javiera, Paulina and Anastacia (restaurant).