Nayara Alto Atacama

An absolutely incredible stay start to finish. The staff went above and beyond in so many ways to help make our stay comfortable and enjoyable- even going out of their way to help us order and find a couple of key things we forgot to bring for our littles. We can’t say enough good things about their head of customer experience, Eros. He truly cares- as does the rest of the staff. We were hoping it would be a good experience for our 3 very young children… and truly, it was everything we could have hoped for and more. They staffed our daily excursions with the kindest and most patient guides that clearly loved children- even adding additional guides for some to ensure the safety and comfort of all of us. The team was also completely flexible when we wanted to swap excursions or adjust our schedule due to worn-out children. They never overcrowd excursions like we heard some tour companies do in Atacama. And with so many excursion options, the pools and resort were calm and never overcrowded either despite the hotel being fully booked. You always had the option to have your own plunge pool… and they have a bar and food service right by the pools. We loved trying the pisco sours with rica rica, the local ice cream, and locally-inspired fish and corn soup. Our kids loved feeding the llamas Antonia and Franco as well.. again, an exceedingly kind staff member met us at the corrals on multiple days- without a previous plan- to let our boys pet and feed Antonia…inside the corral! For so many reasons, our boys didn’t want to leave. Breakfast was great- so many options on the buffet, mimosas, fresh juices that change daily, and a menu to order hot items. The restaurant was also nice- we did venture to town to La Casona as recommended by Eros and had a phenomenal meal… made me wish that they’d bring a few more local dishes to the restaurant! And the shuttle driver took us back early when our boys were overtired and losing it in town. We did the Mars Valley hike (and dune run!!), the short version of the cactus hike, Cejar Lagoon, the salt flats with the flamingos, and the sunset Ckamur tour.. all amazing and doable with kids. We would 100 percent make the trip back to do a few more tours at altitudes that were for older kids and up. I’d also say that the guests that this resort attracts are absolutely lovely. Just the most beautiful of locations, a serene and stunning resort, friendly and exceedingly helpful staff, and the most incredible of excursions.

We had a 31/2 day experience at Nayara Alto Atacama. We loved the location, enjoyed all the excursions we undertook, often done as private tours. The guides were engaging and informative. The scenery across the various locations was stunning. We loved our stay and would recommend it to others

Our stay at Nayara Alto Atacama was a really memorable experience overall. The rooms were okay—not overly luxurious—but they were fully equipped with everything we needed. We especially appreciated how accommodating the hotel was in arranging an extra bed in our room, which made our stay much more comfortable. From the moment we arrived, we felt welcomed. We were greeted with a refreshing welcome drink and immediately taken care of by Francis and Eros, who were both absolutely amazing throughout our stay. Their attentiveness and warmth really stood out. As vegans, we’re always a bit cautious when traveling, but Eros and Tamara truly went above and beyond to accommodate all of our dietary needs. Their effort and care made a huge difference and didn’t go unnoticed. The food at the hotel was okay—definitely decent, but we felt it could have been a bit more flavorful. That said, there are plenty of great restaurant options in the nearby village, just about a 15-minute drive away. The hotel offers shuttle service, which is super convenient and makes exploring very easy. We also treated ourselves to massages at the spa, which were fantastic. The spa amenities, along with the wide range of excursions offered by the hotel, added a lot to the overall experience and made the trip feel special and adventurous. We would definitely recommend staying here. And if you’re lucky enough to be helped by Eros, you’re in for an especially great experience.

We were hesitant to go to the desert at first but little did we know we would meet the best person ever, Eros! He really made us feel right at home, as well as the entire staff. The hotel was super clean, a lot of excursions. The staff tried their best to accommodate our dietary needs, offering vegan options. They even set a 3rd bed for us. We each got our own bed. Thank you to the supervisor Pedro, and the entire staff. Eros we will miss you, thank you for everything. You made our stay ❤️

Wow! Amazing resort outside San Pedro de Atacama. Good restaurant and bar. You can book full board or breakfast only (which we did). The bar is more informal and we enjoyed that several times. Rooms are spacious and all have private patios. The hotel spa was wonderful. Staff is helpful and all speak English well. The hotel offers extensive small-group excursions around the Atacama area which are well worth the time and expense. The hotel also has a large star-viewing platform on top of a hill in the middle of the property and offers star-gazing programs at night which are amazing. We also went into San Pedro for one afternoon - it has a lot of hotels/hostals and restaurants but otherwise there isn't much to see.