Tierra Atacama Hotel and Spa

Overall an excellent stay. Highly recommend. Booked suite to have a private guide and flexibility to set daily itinerary. Suite was beautiful and pictures don't do it justice. We loved the room. Many features we never used like the retractable sunshade on the deck. Pool was too cold in March as it was not heated. We played with the fireplaces but never really used them. After a few days, the main critique of the room was sofa not comfortable for long sitting, neither was lounge chair on the patio, also with the many electronic features of the room, there were lots of switches that needed sorting out. The garden areas that you had to walk through to get to the main area and the views from the room were beautiful. Thought that the food was excellent overall as well as overall service. We visited Tierra Patagonia next and thought service in the restaurant was better at Tierra Atacama. We frequently had Carol as our server who did an excellent job. Valentina also went above and beyond. Pool was cold this time of the year. Hot tub and indoor pool was at a nice temperature. Really thought they excelled in the excursion area. We had sent them a rough idea of what we wanted to do ahead of time. Our main goal of the trip was to climb Cerro Toco so our excursion plan included an acclimatization plan for increasing altitude. We did the most common tours mainly hiking but we biked Devil's Throat which was also fun. I was glad we splurged for the private guide, Alfonso was so knowledgeable in so many subjects that we learned a lot and had fun doing it. We also could adjust our pace that worked for us and he always knew the best time to start to avoid the crowds. A side note as a comparison, Tierra Patagonia also with a private guide always had after excursion snacks for the ride home in addition to an assortment of drinks. We thought having the snacks was a nice added touch for the drive back. Both hotels had granola and other snacks you could stock up on before an excursion but we got surprised with some really nice snacks for the ride back at Patagonia

Stayed for 4 nights. Really liked this hotel. Rooms comfortable with great views and great views around the hotel too with big windows. Food excellent . What really made it was a very attentive and friendly team - who also seem to really get on between themselves. Spa was excellent too and although we didnt do too many excursions (having been to the Atacama before) the ones we did were excellent and very well guided. Shout out to Carol and Fernando (on the Salar Atacama) but all the staff v good. Only thing to mention is that the dining room chairs were too low and more comfortable recliner chairs on the room balcony might be an idea. Overall highly recommend and thanks for making it such a great stay.

Our group of 12 guys just wrapped up a phenomenal stay at Tierra Atacama, and it absolutely crushed expectations. The design of the lodge is top-tier, and the views out toward the volcano are unmatched. The adventure program here is flawless. The guides are incredibly knowledgeable and dialed into exactly what a group of our size wanted out of the desert. From trekking through the rugged terrain of Moon Valley, biking in the canyons, to the incredible stargazing under crystal-clear skies, every outing was perfectly executed. They handled the logistics seamlessly, making it effortless to get out and explore the best of the Atacama landscape. What separates this place from any other luxury lodge is the crew. The manager, Maria Jose, runs a world-class operation, and the entire staff is hands-down the best in the business. They were remarkably sharp, genuinely friendly, and anticipated everything we needed before we even asked. Coming back from a long day of excursions to a perfectly run lodge and an incredible bar setup made the trip. They were very kind to a group of guys our size. If you’re planning a group trip to Chile, Tierra Atacama is the ultimate base camp. Massive thanks to the team for an unforgettable stay. We’ll definitely be back.

We just finished a six night stay at Tierra Atacama. We travel extensively (having visited 94 countries and counting...) and this lodge was truly exceptional. We have stayed at some of the finest lodges in the world (and some of the cheapest when we were younger... LOL!) including six different stays at safari lodges in Africa. We would rate our stay here as one of the most memorable, even though it was certainly not the most expensive. A great lodge experience begins with a great staff. When we arrived the hotel manager welcomed us and walked us through the entire hotel and even demonstrated how to operate everything in our suite. The service staff was exceptional, with personnel greeting us by name every time we entered. No request was considered a bother. If you've stayed at some all-inclusive resorts, the dining menu can sometimes be a disappointment. At Tierra Atacama the dining experience was actually one of the highlights of our stay. Very creative meal selections, and the quality and service was unrivaled. Of course the reason you stay at most lodges is for the excursions. We're avid photographers, and there was no shortage subject matter. We were surprised at the amount of wildlife we viewed. And the landscape of the Atacama desert is incredible. Changing colors throughout the day, and so many different elements and features. We always arrange for a private guide (because we're always wanting to stop and take photographs). Our guide (Fernando) was truly amazing. He knew every detail of the desert wildlife, and the history and geology of the area. We were both surprised at the sheer number of volcanoes in the vicinity of the lodge. The town of San Pedro de Atacama (where the lodge is located) is very close, and it's quaint shops and pubs were fun to explore. The hotel offered a free shuttle, and you just text them when you need to return. We would like to thank everyone at Tierra Atacama for making our visit enjoyable. We're already planning on returning again in the future.

Travelled with a group of 12 friends to Tierra Atacama in early May and we were completely blown away. The architecture and design is amazing with gorgeous views around every corner, all things you would expect of a hotel like this in the Atacama desert. But what makes this hotel TRULY standout is the staff. From the moment you arrive, you are welcomed by an attentive and genuinely delightful staff of people who instantly make you feel welcome. I honestly don't know that I can think of a better experience that I've had from a hotel. They handle everything from planning excursions, meals, drinks, the works. They have amazing excursions to choose from and always a delicious meal and drink waiting when you're back. I want to especially thank Caterina, Violetta, Maria Jose, Valentina, and Carol for being so lovely and patient with our rowdy group of guys. And thanks for letting us add french fries to every meal! :) If you're looking for a hotel that'll feel like a home while you're staying, and want access to explore one of the most interesting landscapes in the world, this is your spot!