Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian

I booked a river view room and what I saw were metal hoardings blocking my view. Unbelievable. I cannot imagine what type of service this reputable hotel gives.

I visited San Sebastian with my wife for three days. My experience was magnificent at Hotel Maria Cristina. The hotel’s location is ideal, with the old town being only at a 5-10 min. walk. The facility looks like a palace inside and out. The breakfast buffet was very diverse and exquisite. I had the opportunity to use the gym facilities, and they were great. During our stay we had a few personal mishaps that occurred, and the hotel staff, particularly the general manager, Mr. Uribe, gave the extra mile. He was very helpful in solving our issues. The room was very spacious, with a very comfortable bed and an ample in suite bathroom. I was impressed with their customer service, and will come back to stay here with my entire family.

Luxury and beyond. Impecable service and the most comfortable pillows, linens and mattresses ever! Lovely bar with excellent martini, cocktail and wine menu. Small bites are also available on the bar menu. This gem is located across the river and right by the historical older area of town. We stayed three nights and could have never left Hotel Maria Cristina and been happy to just enjoy this amazing hotel.

What a very special experience staying at the Hotel Maria Cristina. I have spent over 45 years working and traveling as a Marriott guest. Now, I am retired and visited this beautiful hotel with my husband. Everything about the hotel property is top notch, but what really stood out to us was the exceptional staff. Starting with my email communication before our visit, Fedi in reservations and Raul the concierge, were most attentive and helpful. We booked our transport from the airport, and several excursions through Raul, and they were excellent. Upon arrival, Ivan and Andres greeted us out front and made us feel like they had been waiting for our arrival! When we registered, Patricia was kind and again, was expecting us. Egoitz continued our awesome greeting by bringing us some local wine and being so patient with my trying to speak Basque! My years of loyalty allowed an upgrade to a beautiful suite overlooking the river and sea, which Patricia escorted us to. Eneko delivered our bags to our room, and like everyone else, was so kind and accommodating. We sat out on the terrace overlooking the river and enjoyed our daily breakfast and it was like a special Sunday buffet EVERYDAY! The Dry Martini Bar – wow! I had never enjoyed watching a bartender make a drink more than the Bette Davis cocktail with the gold dust! A huge thank you to the staff for making this a most unforgettable experience in your beautiful city.

My second stay this summer, this is a wonderful Hotel ticks all the boxes for me I just want to say thank you to a few members of staff for their kind and considerate help. Alejo for sorting my room out for me Mariana always very helpful Juan on the front door always has time to speak and ask. Is there anything I need? Mandeep and supervising lady at breakfast always very helpful. I look forward to returning sometime in the future thank you all for a wonderful day as I said at the start of my review this Hotel takes all the boxes so stay here if you want to have a start your wonderful time in San Sebastian with the best hospitality and rooms