Hyatt Regency Tamaya Resort & Spa

Wonderful stay, as usual at Tamaya. The staff, the hotel property itself and the setting make for a great, relaxing visit to the Albuquerque area.

My wife, our dog Cooper, and I truly love Tamaya. I’ve stayed a few times and plan many more visits. We enjoyed the spa on our first trip, and I made sure to take advantage again during this most recent stay. My visit included a massage, haircut, and use of the fantastic amenities. Tarah, CiCi, and my massage therapist (whose name, unfortunately, escapes me) all went above and beyond to meet my needs. Coming off a high-energy week after competing in the US National Cyclocross Master's Elite Championship in Fayetteville, AR, I was driving solo back to Mountain View, CA, while my wife flew home and Cooper stayed with her. My stop at Tamaya was exactly what I needed on my journey. Hannah, whom I first spoke to by phone and later at the front desk, was amazing and went out of her way to make my stay special. The female bartender on Saturday night (also unfortunately forget her name, but it was a really neat name…) was fantastic, she was engaging in holiday trivia with me (I was asking her favorite holiday movies and then choosing a trivia question from the movie with the ability to win $25 per correct answer), earning an extra $50 on top of her service tip—it was a lot of fun!

Good food and atmosphere. Beautiful holiday decor. But we had to change rooms almost immediately. We were on 3rd floor in an outer building on the side overlooking Sandia Mountain and some plumbing noises kept happening every 40 seconds or so. Fortunately I had read a recent review about this and took it seriously. I went back to the lobby and asked to be moved. I don’t understand why they put us in a room where they could’ve guessed there was a problem based on a previous guest’s comments. The hotel was sparsely populated and it felt a bit disappointing not to have the outdoor fireplaces lit, nor any other group activities midweek. This place would be more fun and interesting during in a different season. Lastly, I wanted to have a massage but the tour I got thru the spa areas convinced me I’d be too cold to participate in any of the spa treatments. Unfortunately I skipped the massage and missed out on the hot tub because of it. I’ll be back, though in a different season bc it’s a beautiful hotel with a stunning view from the lobby. Thanks for the great and friendly service from Mikayla in Acorn Maiden and Christoph in Santa Ana!

Parking area and first-floor elevator area smelled like sewer. The noise of doors slamming late into the evening and very early in the morning could be heard. Food quality was excellent, although somewhat pricey, and the staff could smile a little more. Ambiance was very nice, but not as decorated for the holidays as in past years in the lobby & public areas. Also, for the resort fee charge, I expect a bit more available and accessible free events/activities/amenities, like access to a microwave oven, more than one free public access hot-tub, and free late checkouts. Other than this, the resort is comfortable, beautiful, and relaxing. It makes for a nice getaway.

Place looks elegant and secluded, but the bathroom we stayed didn't have a tub. Also, the toilet was leaking all night long. The front desk was courteous and helpful when talked with. There's no complimentary breakfast. Also, we can't log on Netflix account, except using our phone to cast it. Overall, the place looks grand and clean, but missing some basic amenities expected for the price paid.