Hotel Californian

Book your wedding or event somewhere else. At this price point, I expected the service to be much better all around. At one point, I had to email and call the office 5 times within 10 days to get a response about booking an event space for my wedding. Couldn’t believe I had to do so much convincing to spend so much money! The customer service from the reservations and events team could be significantly improved. Not attentive, hard to work with. Check your invoices (they even charged me for the wine they gave us complimentary!). They charged my bridal party for my stay. A mess. I wouldn’t book an event here again. I wouldn’t even stay here again. There’s tons of places in Santa Barbara who will treat you far better at this price point. Take this as your sign to keep looking elsewhere, I wish I did.

Commencing at the heart of State Street, this property boasts an ideal location, conveniently situated near the pier. The hotel’s dining establishments offer an exquisite culinary experience, extending beyond its premises. Additionally, the surrounding area provides an array of captivating attractions, including shopping opportunities and the opportunity to immerse oneself in the renowned California weather. This gem of a property is enhanced by its charming and thoughtful details, contributing to its overall ambiance.

Bad experience. Hotel fire alarm went on loudly for about an hour. All staffs handled poorly and unprofessionally. Was looking for a relaxed stay it turned out to be stressful and exhausting. Hotel and staffs are not 5 stars for sure. Will not recommend or come back. Location is good but loud noise from hotel restaurants on 1sr floor

As always, the service at the Hotel Californian is what shines the most! It is what keeps me coming back. The front desk is so graciously welcoming and helpful throughout your stay (Amber, Alexis and Ben). The valet group is truly my favorite. The valet team is the face of the hotel. They are the first and last interaction you have and a lot of times, they are the most interactions you have with staff if you are coming and going a lot during your stay. They are exceptional (Justin, Brian, Cooper, Kevin, Omar, Cole, Salem)! In terms of taking care of their regular guests, their concierge is wonderful (Gabrielle Reilly)! There is something magical about the staff at Hotel Californian. They are wonderful and keep us coming back! Besides the staff and exceptional service, the location of the hotel is the best since it is walking distance to everything (beach, pier, bars, shops, restaurants). The rooms are beautiful and well maintained also. It is a wonderful place to stay!

The hotel property is well maintained and the staff are all very flexible in wanting your stay to be the best it can. BUT watch out for the train noises/horns (on the eastern rooms) and the road noise on State Street as that can be problematic.