Montecito Inn
Santa Barbara, California
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About the Hotel
If youâ€(TM)ve ever wondered where Hollywood celebrities go to escape the bright lights, Montecito Inn in Santa Barbara, California, holds the answer. This historic property, built by cinema legend Charlie Chaplin in 1928 as a getaway for his closest friends, was a prototype for such retreats. Graceful domes, crafted ceiling coves, arched windows and French doors complement the propertyâ€(TM)s Mediterranean style. Take a dip in the pool, relax in your soothingly decorated bedroom or fireplace-adorned suite, and then meander to The Montecito Café for California Nouveau cuisine.
Location
Montecito Inn
1295 Coast Village Road
Santa Barbara, California
93108
Nearest Airport: SBA
Features and Amenities
Reviews for Montecito Inn
Very poor customer service
My daughter and I spent 6 nights in September at Montecito Inn. It was my second visit. The desk staff and valet are helpful and pleasant. The location cannot be beat. It is excellent. However; the night before we checked out, I changed my credit on file to another card. Fine- no problem. When we checked out at 6:30 am there was a $769+ bill on my room. I told the desk clerk that is not my charge. He said he didn’t know how to rectify it and to call the day clerk later. I did call and again, person could not explain the charge. I called on Monday and desk clerk looked at my bill, sent me a other copy of it and told me he had no idea why or what the charge was and told email another person, which I did. I followed up several days later with another email. - no response. I called 11 days after first email and asked to speak with person. Clerk came back and said I would get a call today or tomorrow. I’m on east coast time and Thursday did not work for me. Again - no email saying person was sorry or any acknowledgment I have now disputed the charge, as I told them I would and written this review, which I told them I would. . I find this extremely POOR customer service. I told the clerk and stated in my final email how disrespectful and poor customer , this was handled. Also - no room service - it’s DoorDash from in house bar/restaurant….😳
Bev H
Great stay in a great location
We stayed at the hotel overnight as we headed south down the coast. We had a queen-queen room that had 2 shower rooms and a king albeit the bed didn’t seem king size. Best service we’ve had at a hotel since we started our trip, from the valet and reception staff on arrival to the bar tender when we popped in for a drink. The location is great to easily walk to the beach and to wander around Montecito or pop into Santa Barbara for a wander round the shops or a meal.
81annettew - Warwick, United Kingdom
"Great Staff, Tired Property"
Great location, and the hotel staff was very friendly and accommodating. However, the facility is aging and shows significant wear, making it feel inadequate for the price point. My upgraded King room was small, lacked a desk, and the AC unit didn’t function well. On the plus side, the bed and linens were excellent—very comfortable. There are plenty of restaurants within walking distance, and the bar in the building was lively in a good way, with music. Unfortunately, I wouldn’t recommend staying here.
Robert G
This place feels like your old grandparents house.
This hotel is in a great location, but it needs some attention to make it feel like a cool spot to stay at this price point. The staff was great, but my room was like a motel. Noisy, old, and absolutely no frills.
James A
Yikes
Great location. Very small rooms, even smaller bathrooms. The shelves in the bathroom were not level and you could not place toiletries safely anywhere without fear they would fall into the toilet. Toilet paper and flusher were located bizarrely low on the wall so you had to reach down and around. Pillows were uncomfortably overstuffed synthetic. Pool is next to the freeway and loud. Almost every lounge chair was unleveled and rocked when you moved. The hotel requires that you ASK for your room to be made up. It is not part of their standard of service. Incredibly poor value for cost.
krobi316 - Los Angeles, California
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