Hilton Santa Fe Buffalo Thunder

Spent one night on travels across NM -- rooms were nice, people friendly and amenities were good. Lots of people write reviews saying trying to find a place to eat being opened (not all are open every day) is a fact. If you need all places for food/drinks to be opened every day this is not the place for you. And it is a little drive to somewhere else to eat....however, we found the service and food offerings at the places that were open to be outstanding. IF you can adjust and want a casino with a good selection of machines and smoke free then not a bad place to stay -- and as a Hilton Diamond For Life the rooms were in the upper-end of quality for Hilton room inventory. So seek a great price (weekends are expensive) and enjoy a stay and play.

Had to be moved to three different rooms before we had one that had a working safe, a WiFi connection, and a balcony door that would lock. Last room had these things, but the bed sheets had holes in them and the desk chair looked like it had been to hell and back….just a shabby appearance and definitely not the Hilton experience we had come to expect.

We booked two rooms for family. We booked at this hotel because they advertise being 100 percent smoke free. The first two rooms they gave us smelled like ash trays. The smoke smell was so strong that it triggered an asthma attack. The front desk person, Matt, or Max, switched us to three different rooms before finding one that did not smell like heavy smoke. The pool is not clean, the staff at the front desk are not friendly at all, (except for Matt or Max) I was appalled at the lack of customer service, the lack of cleanliness and the rude front desk employees.

Will not return. Wifi is non existent and they know it. Business travelers beware. Check the reviews, this is a known issue. We have now tried this establishment 4-5 times, and no improvement. Never again.

I and my brother went to play the slots and I've never seen such depressed and sad looking players. I saw a player betting $4.00 and popping two bonuses at the same time won $107.00. Another bet $7.50 and won $50.00. Small betters would pop their bonuses and win exactly what they lost, no more! From one of the best casinos to one of the worst, course we went on a Wednesday. There is definitely something fishy going on at these non US regulated casinos. You decide.....at your own risk.