Hilton Santa Fe Buffalo Thunder

All was good until we went to bed. The mattresses need to be replaced. We had two queens and both were so worn with deep pockets. We felt like we were going to roll off the bed. It was very uncomfortable. It's such a beautiful hotel, great customer service, just need new mattresses, please. Thank you.

Property is still Nice. Clean and beautiful. Casino is pathetic. Very few tables and so crowded — good luck getting a spot Mainly a bunch of empty slots. If you want a variety of games you will find more on a cruise. No wonder they are losing money.

This is a very nice, super clean hotel/casino. I got a King room, but the furniture had scratches, and the chair was terribly worn, and a lamp had blown out. The room was big, and the bed was great, comfortable. The front desk staff was professional, but not too many smiles for some reason. The food was excellent!! The casino was large, and super clean, great up to date slots. I will definitely go again!

Well we got a room with a porch. It was ok until it rained. The entire porch was flooded and not usable. Room was nice, but at the very. Very end of the hallway. What a walk to anything, and no elevators. Won't be going back

Online I had asked for an upgrade from the normal priced room of $325.36 which would have tacked on an additional $510.00 which I was ok with, confirmation 3344056270. When I arrived the next day the young lady at the counter said she didn't know what I was talking about, I explained it to her and even showed the email confirmation I had. She then said, well we don't honor that, and so I smiled and walked away. When I got the our room I noticed the bed was only a Queen, when I specifially rented a King. Rather than complain and go through the mess, I told my wife, I'll just write a review and stay away from this place. We had plans to go to the concert that night which we did, but decided to eat dinner after the concert as all the signs said the restraunts stayed open to 11 or 12. Well needless to say when we got out they were all closed. Luckily we had traveling snacks in our room. When we arrived, there were absolutely no carts for luggage. I'm a disabled retired Army veteran, who needs to haul around a cooler with medication. My wife and I ended up hauling the cooler, bags and other misc. items in our hands which was very unpleasant. Early the next morning I went down to get a cart and nothing again. If there would have been someone around to take my bags up, and bring them down to the car I certainly would have been willing tip well.