Huntley Santa Monica Beach

Beautiful hotel and great location. Walking distance to Santa Monica Pier and excellent restaurants on 2nd street and Ocean Ave. Staff was excellent, room was very comfortable. The Penthouse has an AWESOME view. Would highly recommend.

My recent check-in experience was highly disappointing and needs significant improvement. The initial front desk agent didn't acknowledge me at all, seemingly absorbed in her own tasks. A different staff member eventually assisted me, noting I was early and promising a call when my room was prepared. However, no call ever arrived. Upon my return after the official check-in time, the same woman greeted me by asking, "Delivery?" This felt incredibly rude and discriminatory, especially since I wasn't dressed in a way that suggested I was a delivery person. I'm still processing this treatment and considering how to respond.

Comfy beds, excellent location, clean and modern rooms. Great service. Everything you would expect. Would stay with again.

The beds are exceptionally comfortable. The service is great. The food is good and some options show flare. Great views and people make you feel at home.

Spent 6 nights and was overall very disappointed. Gym was tiny, no space to use weights. Room was not the cleanest and shower drain was slow and then clogged completely. On 17th floor and restaurant noise above was very noisy in the evening. Requested to move rooms and new room had a shower drain that was not attached leaving an open drain (safety issue) notified housekeeper and front desk and it was never fixed. Ended up putting a towel over the hole ( I have pictures) Bellman and Valet service was prompt and courteous. Front desk not very helpful. Rooftop restaurant great view expensive and “meh” food. The hotel is decorated nicely and has a good location - but management needs to work on customer service if front desk and clearly engineering in ensuring bathrooms are safe and functioning. Spent a lot of money for subpar experience.