Palihouse Santa Monica

Charming place with so much character and excellent location. We could walk to local coffee shops, restaurants, beach area. We were upgraded to a suite with beautiful balconies -- though the one night of our stay was hardly enough time to enjoy it! Service was very friendly and welcoming. Very comfortable sleep and accommodations.

We had a wonderful stay and Maison twenty seven. Beautiful, unique hotel that was beautifully decorated. The location is great, removed from the chaos but short walk to the beach and 3rd street/pier easily walkable. The staff was the best part of our stay. Michael helped us with check in and restaurant recommendations and even upgraded us to a bigger space which was really wonderful as we were traveling with a toddler. Gavin went above and beyond, helping us get up and down stairs and elevators with our toddler and providing fans ect for the room. Dine helped with check out and was very kind and helpful. The valet staff was also wonderful. They also had free coffee/homemade cookies/juice! Can’t wait to come back for another stay!

I go down to Los Angeles every month for work, and i've been trying all of the nicer hotels in the area, and this one is my favorite. The minute you get to the property, you are met with peace and tranquility. The central area is so inviting, and there is a front area and back area to sit quietly and read or eat. It's the Chateau Marmont of the westside. Entire place is clean, rooms are inviting and have character. Looking forward to getting to know the staff more on return trips, all of them were wonderful.

The hotel is beautiful, but the real reason I stay is the service. Rayan especially dealt with my annoying needs to change my reservation, twice, on my week long stay. He found ways to help me that I hadn't asked for. And he did it without being all showy and annoying about it. High reco.

We stayed at Palihouse Santa Monica for a little over two months while my father was in town for surgery, and the experience was shaped in large part by the exceptional staff. Ryan, Gavin, and Dalia were consistently attentive, thoughtful, and incredibly helpful with our many needs over an extended stay, which made a challenging period much easier. The property itself is an older building and doesn’t offer the full range of services you might expect at this price point (for example, there’s no room service). That said, it’s beautifully decorated and well maintained, and the staff are highly professional and genuinely caring. Their attentiveness and competence more than made up for the lack of traditional hotel amenities, and ultimately made our stay a very positive one.