Shutters on the Beach

This is our 2nd time staying here, the 1st was two years ago and usually we don’t like returning to properties… but needless to say we will be back again! We arrived at the hotel at around 5.45am from an early overnight flight from Kauai.. we were shattered so we were thrilled to arrive and get checked in swiftly by Liz on the desk who switched some things around and got us into a room.. the room was gorgeous, tastefully decorated and furnished like we remembered.. The lobby has been redecorated and is even more stunning than before. The pool area is immaculate with a bar, hot tub and lots of sun beds.. We had breakfast and lunch at Coast -both delicious.. We had a drink in the bar before and after we went out for a local dinner which was lovely listening to the chilled live music with great service. This is truly a first class hotel which on both occasions has exceeded our expectations.. I’m at a loss reading some of the negative reviews..

On August 31, 2025 I arranged a birthday party for my wife and 16 guests at Shutters, One Pico Restaurant. This is a beautiful setting with a view of the adjacent beach, ocean and setting sun. All guests commented that the pre-dinner hors ‘d’oeuves, appetizers, entrees and desserts, plus the birthday cake specially made by the chef, were all outstanding and delicious. The service was also first rate and efficient, with a special mention for Jonathan. The evening event had been pre-planned with the help of Mary Thompson, who was extremely helpful, easy to work with and very efficient. As a result, the evening was an outstanding success. We will certainly be back.

A luxury hotel with a super chilled vibe. I can only describe Shutters as feeling as if you are staying in a rich friends beach house. Lovely staff, great food and beverage service. Luxury rooms, comfy beds. The location is just sensational. A truly special place. Highly recommend.

Fabulous hotel - I read some of the less positive reviews but can safely say this place knows how to look after guests. Wonderful 5 days, great staff, perfect location on the beach and 2 fab restaurants.

Top flight experience, you get what you pay for. Best location in Santa Monica with direct beach access. Staff outstanding and considerate, especially all of the housekeeping folks. Only one ding: the hot tub in the pool area should be kid-free. Kids don’t need to be in a hot tub.