Viceroy Santa Monica

I love to stay here. The staff is so well trained. Every person was a pleasure to deal with. The hotel is well located, ocean view rooms available. Very comfortable beds, linens and pillows. The pool is cool and the hotel vibe, super chill. Good selections on the menu and all the food was well prepared and fresh. Super pleasant experience as always. Looking forward to my next visit.

Where do I start? Ah, let’s start with Alex. What a great concierge that insisted on making sure that my family and I were taken care of. In addition , Cash(real name) seeing about my kids room that was appearently locked out and making sure my kids were accounted for leaves me truly grateful. Front desk was excellent. Valet is the way to go when visiting Santa Monica and although a little pricey, was the right thing to do. Food was great. The elevators here are still in need of being fixed and that create delays at times. Also, they have beautiful pools that are supposed to be heated. Either the heating element is not working or they just have it active. They have to correct that. All in all, they are on my family’s list of hotels to revisit again one day!

The first part of this review is about our transportation to and from the hotel and airport with Chuck our driver. For a couple of trips to Universal Studios and the Griffith observatory we wanted customised transport. The hotel recommended Chuck. He arrived at the hotel on each occasion on time. His SUV is super comfortable and spotlessly clean. Chuck is most professional and friendly and informative. We would have no hesitation in recommending Chuck for any transportation. Viceroy Hotel - this amazing hotel is in a fantastic location with lovely sea view. Hotel staff super friendly and helpful. Great selection of food. Very relaxed chill out vibe. Perfect room size and beds very comfortable.Again no hesitation in recommending this hotel.

Love this place! Hotel is so beautiful along with its ocean views. Viceroy Santa Monica’s staff was very welcoming and accommodating! Came here to celebrate my bf’s bday and he loved it. Sugar Palm drinks and food are 10/10. Will definitely be back soon for another get away

They have a great staff, from the front desk to housekeeping that makes you feel like a VIP. Beautiful room with a great ocean view. A few minutes walk away from great restaurants and the beach. I cannot wait to return for another a great stay in beautiful Santa Monica