Viceroy Santa Monica

Always a great stay at the Viceroy. Luis was super helpful and friendly.

Amazing atmosphere !! The service is indeed amazing and top notch, they accommodate so well and not only the rooms are great but so is the staff. Pedro from the bar is truly the sweetest and super efficient !!! Than you very much got all the care and absolutely loved my stay.

When we arrived at the hotel no knowing what to expect, we were greeted at the car door like royalty. As we entered the lobby I was blown away by the ambiance that made me feel like I was back on the island in Mexico I had just departed from. DJ was our concierg and so professional and delicate. He treated us as if he knew us a lifetime and knew just what a group of three middle age ladies preferred when it came to hospitality. I wish he would the it into my suitcase. First, he poured us a glass of champagne to welcome us which was great fully appreciated after a 40 min drive. We were slightly early for check in and he was willing to care for our belongings and offered us complementary bicycles to stroll the Santa Monica strip while we wait. It was priceless. The hotel totally wowed us at arrival and it got better by the moment. Our room accomodations were immaculate! Double doors and white marble floors from the entrance through the bathroom. Everything was so clean and very well designed. We were celebrating my birthday so we chose an ocean view room and were able to have a toast sitting in the comfort of our hotel and watch the sun set over the horizon. Our bedding was clean, crisp and so comfortable. To be honest, we felt right at home. If you are a stay in kind of gal, the there's a dainty cafe downstairs serves a nice breakfast and a few other delightful bites. While you are waiting, take a stroll onto the courtyard where the vibe totally delivers!! Initially I was concerned about prices, but I can honestly say that I got lots of bang for my bucks and would definitely recommend this property if nice is what you like. I know I don't want to book with anyone else.

BJ is the absolute best!! He is so kind and always makes everyone smile. We come here once a year and I look forward to seeing him each time :)

Viceroy SM is well located and has a nice vibe to it. Only real complaint was the parking cost at $62/day. Staff was friendly and helpful. Rooms are well designed and clean.