Katikies Garden

Staff- 10/10. Friendly, helpful, wanted to please. Special shout out to Anastasia and Jason- both outstanding as were other staff members! Location- Loved the location. Close to shops, restaurants and walkable to meeting our tour drivers. We had no issues with "too many tourists" in Fira. Rooms- Each room was unique. Our interior was beautiful! Our room as (I think) all rooms did, had its own private (small) pool. What was very odd was that “our” pool was not located near our room. We had to walk a maze of walkways to get to it and it was located on a rooftop next to several others. That was an odd set up and had zero privacy. We couldn’t find it after trying twice but likely wouldn’t have used it because it would have felt awkward and a bit exposed next to several others. Pool- The large hotel pool was gorgeous. Pool bathrooms were extremely clean and actually beautiful. Waterfall pool overlooked the sea- breathtaking. You couldn’t beat the view! Pool bar was pretty and the staff was attentive and made some fabulous drinks. Breakfast- 10/10. My husband raved about it. Service was outstanding and friendly. Made to order meals were excellent and delivered very quickly. Our room (231) was located across from 2 “employee only” doors. There was a lot of slamming doors as staff went in and out with the most slamming in the evening and again beginning at 6AM on our last morning and woke us continuously. It took us a while to determine what the noise was and where the noise was coming from. I did mention this to the staff member that checked us out when we left and she said that they’ve had that complaint before. She did apologize. The two small negatives (outdoor pool & employee door slamming) did not hinder our wonderful time here!

Great hotel if you're looking for a luxurious, all-inclusive stay -- the pool was *fabulous* and the staff from check-in to dining were all kind. The rooms were tidy and spacious, and I got an upgrade with my credit card to one with a private wading pool and backyard. The hotel is right in the center of Fira, where you can find some of the most beautiful sea views. I didn't enjoy the restaurant (maybe I ordered the wrong dish), but the breakfast was fabulous each day. However, if you're renting a car on the island, their parking lot is impossible to find via GPS, no matter how many times I tried. I had to stop and ask a local. The monastery setting is super unique, but some older people I met had trouble with the stairs. My room had a particularly strange smell, but I'm sure I could have asked the front desk to check it out for me.

⭐⭐⭐⭐⭐ An Unforgettable Stay at Katikies Garden – Santorini at Its Finest! Our stay at Katikies Garden in Fira, Santorini, has been nothing short of extraordinary! From the moment we arrived, we were welcomed into a world of elegance, tranquility, and genuine Greek hospitality. This beautiful property perfectly captures the magic of Santorini, combining luxurious accommodations, breathtaking surroundings, and exceptional service that makes you feel truly special. What really sets Katikies Garden apart, however, is its incredible people. Dina at reception is an absolute gem! Her warmth, professionalism, and genuine enthusiasm made us feel welcome from the very beginning. She has a wonderful way of making every guest feel like a VIP, and her attention to detail and willingness to go above and beyond made our stay even more memorable. Jason, who looked after us at the pool and tended bar, was equally outstanding! His friendly personality, attentive service, and wonderful hospitality made every moment by the pool a pleasure. Whether preparing a refreshing cocktail or simply making sure we had everything we needed, Jason brought that extra touch of magic to our Santorini experience. It is people like Dina and Jason who transform a beautiful hotel into a truly unforgettable destination. They are tremendous ambassadors for the Katikies brand, and we hope management recognizes just how exceptional they are! And the best part? Our Katikies experience isn’t over yet! Today, we are moving to another Katikies property in Oia, and we couldn’t be more excited to continue our Santorini adventure. If our experience at Katikies Garden is any indication, we know we have something very special to look forward to. Thank you to the entire Katikies Garden team, and especially Dina and Jason, for making our stay so memorable. We arrived as guests and leave feeling like friends. Five stars simply aren’t enough. Katikies Garden doesn’t just deliver luxury—it creates memories that stay with you long after you’ve checked out!

Staff was amazing and hotel was immaculate. Tranquil oasis steps away from busy Fira. Definitely would recommend and stay at another of these resorts.

Everything about this hotel is beautiful! But make sure you figure out how to get to your room quickly since it is an old monastery and a mini maze of halls, stairs and rooms. I want to make a special shout out to Anastasia, the hotel guest Concierge. It was my daughter‘s birthday during our stay and not only did she find a Bakery to provide a cake within only a few hours notice, deliver it to our room for our catamaran Sunset cruise, where we were celebrating the birthday, but she also paid for the cake as a surprise gesture! I still cannot get over how lucky it was to meet her at check-in. She is quite wonderful and I hope she is recognizing in some way for this over the top memorable experience!! I cannot thank her enough even today!