Vedema, a Luxury Collection Resort, Santorini

I had a fantastic stay at Vedema in Santorini, part of Marriott’s Luxury Collection. The hotel was wonderful, but the people really made the experience stand out. Maria, the manager, deserves special recognition. Although she is new to the property, she is already doing an excellent job. She was so pleasant, helpful, and genuinely kind. She made me feel welcome and appreciated, and she is a tremendous asset to the hotel. I hope the leadership team recognizes the great work she is doing. Sam in the restaurant was equally impressive. His attentiveness and first class service made the restaurant experience a pleasure. He really looked after me, and that personal attention makes such a difference when you are traveling. What I appreciated most was how natural and sincere the hospitality felt. Maria and Sam were a pleasure to interact with, and they are a big part of why I would happily return. Thank you to both of them and the entire Vedema team for a wonderful stay. Anyone considering this hotel in Santorini has my wholehearted recommendation. Five stars, well deserved! #Vedema #Santorini #TheLuxuryCollection #SantoriniHotels #GreekHospitality #ExceptionalService #LuxuryTravelGreece

We were doing a 2 week European trip for a friend's 50th birthday. Our travel agent told us about the Vedema. When we pulled it up to look at it, it was ABSOLUTELY stunning. Well, it did not disappoint. Our flight arrived early and they were generous enough to allow us to check in 4 hours before we were to initially check in. The staff was amazing, from the front desk, to the porters, the servers at the breakfast restaurant, to the servers at the pools. What an incredible stay we had. The views are SPECTACULAR, from the grounds to the views from your rooms. Everyone was always very helpful. We stayed at the Vedema for 4/5 days but wished we had just stayed in Greece. This place was Heaven and we will definitely be back. Sam we miss you and hope that all is well with everyone there. This place should be highly recommended as they make you feel like you belong there. Thank you from the Rogers. Until next time.

Where to start! Our room was spacious and kept very clean. Our room was peaceful. Our jaccuzi was cleaned regularly. Fabulous food and ambience. Breakfast is substantial and very tasty. Dinner in Aleti is atmospheric (candle lit) with great food and service. Wine tasting was very informative - Vasilis is very knowledgable. Pool service is attentive and helpful. The staff are all amazing and work together like a family (too many to name but shout out to Sam!). Nothing is too much trouble. Reception staff are very helpful. The hotel is in the centre of the village so perfectly situated for exploring. Would thoroughly recommend.

Vedema is highly recommended, it is great location, we hired a car but there is easy access to buses that go all over the island. We loved our room, which had a constant stream of checks that all was ok. The food was first class, breakfast is outstanding and will set you up for the day. The key feature is the quality of the service, the staff are friendly, attentive and attend to anything very quickly. (For instance we had a leaking fridge, these things happen, the leak was cleaned up in 10 minutes, the fridge was replaced in 30). A great team of staff, go and meet them!

My wife and I just completed an incredible long stay at Vedema, a Luxury Collection Resort in Santorini. Spending a longer time at a resort gives you a deep look into its daily operations and tests how the team handles unexpected issues—and Vedema’s team handled ours flawlessly.We originally booked an East-facing suite with a hot tub. The room itself was stunning, immaculate, and featured a massive balcony with totally fulfilled our needs. However, we encountered an external issue: a nearby local property had dogs that barked constantly from 4:00 AM to 6:30 AM every morning. After a couple of disrupted nights with little sleep we raised the issue.When we complained to the hotel manager, Theodore, he was extremely welcoming to our issue and dealt with us professionally and accordingly. Maria was also incredibly professional in her approach; she dealt with us in a highly positive manner and made sure she resolved the situation appropriately. Thanks to their amazing service recovery, we were moved to a spectacular Villa with a private pool. It was South-facing, completely quiet, and offered the most incredible views and breathtaking sunsets. This villa was a magnificent, peaceful oasis that completely transformed the rest of our holiday into a relaxing dream.Beyond the management team, the staff throughout the entire resort are truly fantastic. In particular, Tasos and Sam deserve special recognition for their incredible work ethic. Whether they were working during breakfast or around the pool, they worked incredibly hard, always maintained a professional attitude, and greeted us with a warm smile every single day.Important Notes on Location & Transport:While the traditional village of Megalachori is beautiful and charmingly peaceful, staying in the village does have its drawbacks, and the cost of transport is definitely one of them. Future guests should be aware that due to the village location, you need to arrange transportation to visit anywhere on the island. The hotel does not offer a complimentary transport service, and using the hotel-provided transport gets very expensive. On average, it cost us €100 for a return journey to Fira or Oia, and €80 for a return journey to Kamari Beach [¶].For a high-end luxury property—especially when booking premium suites or villas, or holding Gold Elite status and above—complimentary airport/port transfers or basic shuttle options really should be standard and completely included.A hotel's true character shines through its people and how they handle a problem. Theodore, Maria, Tasos, Sam, and the rest of the team proved that Vedema is world-class. Despite the transport costs, we cannot thank them enough for making our extended stay so memorable. We will definitely be back.