Andaz Bali

Not so much activities for childrens. Kids club only 2 hours for free, next hours for charge. When you pay 500eur per night it could be or for free or with more activities for age 5-7 years.

My family and I had an incredible 7 day stay at Andaz Bali, and we were so glad we chose this hotel to celebrate Chinese New Year. The service at Andaz is honestly on another level—after just a few days, the staff already knew all our names, as well as our preferred dishes. Everything was outstanding, from the rooms (you can tell every detail is well thought out, including the choice of materials used in the design) to the overall aesthetic of the property. The breakfast was genuinely one of the best I’ve had in years—highly recommend it! What made the trip even more special was how they created lasting memories for our 3-year-old toddler through the Sea Turtle Conservation Center. We were lucky enough to release one of the baby turtles into the ocean, a moment my son still talks about to this day. The team also thoughtfully followed up with a few keepsakes, including a postcard from “his” sea turtle, along with a hat and toy. Thank you to the entire team at Andaz Bali—you were incredible and truly made us feel at home, far from home. We will certainly be back!

Having stayed at Andaz several times over the last few years, there’s a clear reason why we keep returning. After exploring much of Bali, Sanur and Andaz have truly become one of our favorite spots. Between the wonderful ambiance, the exceptional staff, a breakfast that is second to none, and a kids' club the children never want to leave—not to mention the stunning pool areas—it’s a place that’s hard to put into words. It simply has to be experienced firsthand.

I think the Andaz Hotel Bali might be one of the best if not The Best hotel that I have ever stayed in. I have stayed in numerous hotels over the years and I judge hotels based on many factors including cleanliness, noise, the room itself, the facilities, the amenities, the service, etc. The Andaz is 10 out of 10 in every category i can think of. The hotel is located in Sanur which apparently is a quiet part of Bali with many stores and restaurants just outside the resort. Huge modern mall close by. Beach access in the back—feels private. If you are looking for nightlife or an area that is more “active”, probably not the best location, but nonetheless, 10/10 My room was wonderful. Very large room with tasteful Indonesian decor with a large lanai overlooking the pool. Huge bed, large bathroom with all the amenities you can think of, with a great shower, separate bath tub. Toilet was in a separate room with a Toto washlet/bidet which is a must. It had a large separate walk-in closet. Nespresso maker, with free snacks and drinks in the room. Although i didn’t eat or drink any of these items, the fact that they were all free (except the etoh items), made it feel that much more luxurious. 10/10 Speaking of free, they also had an area where they provide snacks and drinks including iced tea, coffee or lattes. I think other hotels call this a “club” area which is an extra fee but here it seems to be all included. I found myself sitting in this area multiple times a day enjoying an amazing Lychee iced tea and listening to live music in the evening. It was also a great meeting area. What a wonderful bonus. It had amazing facilities including a good-sized gym with good equipment. They have a spa area with jacuzzi, cold plunge, steam room, dry sauna, with showers and lockers. Wonderful. 10/10 The entire hotel was incredibly clean with staff constantly working on cleaning and upkeep. Immaculate. Very secure front gate and security staff very visible all around the perimeter of the facility. Felt very safe. I think I can go on and on so i will stop here. But i would be remiss if i didn’t mention the service which is what ultimately separates the top hotels in the world. The service was truly amazing. I don’t normally get a chance to “test the system” or utilize the service. But this time I needed assistance from the hotel because there was a potential compromise to my credit card. And on another occasion, I needed help in figuring out my eSIM phone plan. I wish i could remember the woman’s name but she was so helpful and pleasant and so professional. Every hotel staff from the hostess at breakfast to the towel person by the pool, service was 10/10. Based on my experience here, I might be seeking-out the Andaz Hotel brand as i continue to travel for many years to come.

We stayed at Andaz Bali for one night and had a very enjoyable experience. Breakfast was excellent and is fully à la carte with unlimited ordering, which we really liked. Everything we tried was well prepared and it felt much more relaxed than a typical buffet. We also borrowed the complimentary hotel bicycles and rode along the coastline near the hotel, which was a great way to explore the Sanur area. We were celebrating a birthday during our stay and the hotel kindly prepared a cake for the occasion, which was a thoughtful touch. During the full moon evening there was also a Kecak dance performance at the hotel, which added a nice cultural element to the night. We joined two of the hotel activities as well. The batik painting session led by Putri was enjoyable and she guided everyone patiently through the process. We also tried the coconut leaf weaving activity with Apri, who was very friendly and talented. She even made several beautiful creations for us, including a hat, fish, flower, and a grasshopper from coconut leaves. One of the highlights of our stay was actually the guest lounge, which is open to all hotel guests regardless of status. Drinks and snacks are available throughout the day, and it’s a very comfortable place to relax. This is also where we met Yunik, who manages the lounge. She was incredibly warm and welcoming, and we ended up having such a lovely conversation with her. She shared the history of the hotel, talked about the Sanur area, and gave us many interesting insights and recommendations about Bali. What really stood out was how knowledgeable she was about the island in general and how genuinely she enjoyed connecting with guests. It felt less like a typical hotel interaction and more like chatting with someone who truly loves sharing her home and culture. We would also like to recognize Guest Manager Sarly, who was very professional and quickly helped resolve a small issue for us during our stay. Even though we only stayed one night, it turned out to be a very memorable visit.