Andaz Bali

Hyatt Andaz is a lovely hotel and you are made to feel welcome as soon as you arrive. Check in is so easy and taken to your room by a member of staff who explains all the dining options and location of each facility, Room was beyond expectations, large sleeping area with walk in wardrobe, double sink with shower and separate toilet. Bed was so comfortable. The mini bar was a very nice touch as it provided complimentary soft drinks and a selection of snacks on a daily basis and there was always fresh bottles of water daily. Pools were great with the main pool next to the beach which was ideal for a quick dip in the sea, showers available to wash down afterwards. Plenty of sunbeds round the pools and on the beach with comfortable matresses. The quiet pool was a lovely area just to get away for the relaxing moment. Refreshments were always availble with a large choice of snacks for lunch. The restaurants were all good for breakfast and evening dinner and the staff could not be more attaentive. Loved the breakfast, had so much choice and everything freshly cooked. If you are looking for the perfect Bali holiday this is the place to be, didn't want to leave, thanks to all at the Andaz.

ANDAZ in Sanur was absolutely wonderful. The resort was beautiful and the staff exceptional. It was very conveniently located close to ammenities and on the beachfront. The atmosphere was very relaxing, and very decadent. We felt like royalty!

We stayed at the Andaz Bali for the second time and it will not be our last. The hotel rooms and grounds were immaculate. What made the hotel memorable is the staff. The reception, restaurant and housekeeping staff were all outstanding. Thanks to Danu, Aris, Krisna, Pebri and Wayu from the restaurant for their excellent service. We can't wait to visit again!

This is our second stay at Andaz Sanur and it was very good - not as fantastic as the first stay but still very very good. Check in was ordinary this time - and we were Disappointed we didn’t get the ground floor we requested, even though we booked directly. I had a fall in Ubud so walking wasn’t easy but the lady on reception didn’t care. Breakfast is always great although sometimes it’s a bit hit and miss with communication. Beds were comfortable but even though we requested extra soft pillows it took a whole day to get them! Location is fantastic and we will be back but perhaps we will just book garden view next time as it turns out ground floor requests are no good for pool view as they only have two and they are prioritised to the suites bookings. We had dinner at Wok Wok but we probably picked the wrong thing. The location is the best in Sanur!

The staff are very friendly and my favorite spot are the Lobby Lounge. staff are very helpful, especially ibu Yunik. I can relaxing and working at the lobby. and the coffee is very good!!!