Grand Hyatt Sao Paulo

What a great hotel! From the minute I walked in, it was obvious that customer care was at the forefront of the staffs' mind. I was quickly checked in - I had been given an upgraded room for being a Globalist member and the room was lovely. Huge bathroom, and living room suite. The executive lounge was also magnificent - one of the best I have stayed in recently - the choice of food was great - they had cocktails made while you watched and the atmosphere was good. Breakfast was also a treat - a haven of calm! I had a massage at the hotel and it was of good quality - they also had a nice shop. Overall I loved this hotel and I will be back.

We felt incredibly welcomed from the get-go! Every staff member were attentive and despite us not knowing how to speak Portuguese, we didn’t feel like language was a barrier. Everyone were extremely wonderful! They made our Brazil trip an extra special one!

Good stay with very helpful staff and excellent location that is near to Mall, Restaurants. Hotel room was clean and organized. Loved the stay in the hotel. Used the restaurants, especially the Sushi Restaurant is a must go. Liked the fact that they have separate gym for Strength and Cardio.

My second wonderful stay at this fabulous hotel. Great service and great food! There were many staff members that were very helpful, but the most helpful were Ruana and Sophia from the concierge team. The sushi chef, Nelson Tamaña, was amazing. His service and food preparation was excellent!

The Grand Hyatt Sao Paulo has an incredible staff across the board to help make your staff a wonderful experience. From the lobby staff to the Grand Club lounge to the Spa/Fitness Center/Pool areas and housekeeping. Oh, and the Fitness Center on the Spa floor is NO JOKE! It's the real thing and I got in two really good training sessions across a six night stay...followed by truly excellent massages! The hotel itself has very well-designed rooms with a wonderful walk in rainfall shower and plentiful elevators. The neighborhood itself has an upscale and very large mall and there is a convenience store less than five minute walk away with a very plentiful assortment of items. This was my second stay here and I definitely hope to make this a getaway location for relaxation at least once a year