Grand Hyatt Sao Paulo

Everything with the hotel is fine. The breakfast spread is good. However they serve machine coffee which for a luxury hotel brand in Brazil, with premium coffee available ,is rather disappointing The hotel has a premium espresso machine at the bar but the following was experienced Ordering coffee from the bar to have at breakfast is not allowed (through a waiter) Going to the bar and ordering coffee myself to take to breakfast is also not allowed Only ordering coffee as a takeaway and taking it myself to breakfast was allowed At the end even the quality of the coffee was not good , and they have a very fancy capable espresso machine Rather disappointing coffee experience .

I had the opportunity to stay at the Grand Hyatt São Paulo for a total of 12 nights, and it quickly became a standout choice for its contemporary amenities and convenient location in the heart of the city. This hotel strikes an excellent balance between luxury and functionality, making it ideal for both short business trips and leisurely extended visits. The room was a true highlight—spacious, modern, and thoughtfully designed with clean lines and upscale finishes that created a welcoming retreat. The shower was excellent with strong water pressure and high-quality fixtures that provided a refreshing experience, perfect for relaxing after a long day. While the gym facilities weren't the most extensive I've seen, they provided just enough equipment to maintain a routine during a shorter stay, including basic machines and weights that sufficed for quick workouts without any major shortcomings. Dining at the hotel's restaurant was another strong point, with a menu featuring high-quality dishes prepared with care and fresh ingredients (recommend the T-bone). Overall, the Grand Hyatt São Paulo delivers a polished and enjoyable experience, excelling in room comfort and dining while offering solid essentials like the gym. It's a reliable option for anyone seeking modernity and convenience in São Paulo, and I'd certainly choose it again for future trips

Excellent hotel and wonderful staff. Staff all knew english so it made shortening the room duration for 1 day and receiving a refund on it a smooth experience. There is a beautiful outdoor pool you can sunbath next to and a heated indoor pool. I enjoyed the sauna very much! My room had floor length windows with a stunning view of a bridge over rio pinheiros. I came here for vacation so the hotel was not as centrally located, but easy enough to uber anywhere - as long as you pay attention to traffic.

As a Globalist I get to experience a number of Hyatt Properties. This is a standout from my perspective in overall service. The hotel and room was excellent, comfortable and great amenities. The Club Lounge one of the best in the Americas. This is Sao Paulo and one must be ready for traffic and overall city smarts with going out at night. However, I walked with a colleague to a major nearby mall so whilst it's not in a walking area per se there are close by options. The hotel is undergoing a lobby renovation and I look forward to seeing the updates on a future trip. I'd be happy to return to this property.

This hotel is fantastic. The rooms are comfortable and spacious. The pool, the gym, and the sauna are clean and complete. For me, the highlight is the restaurant, not just because of the quality of the food but because of its service. They are all very friendly and patient. Despite the building repairs they are dealing with, the whole team were very professional. I want to highlight, in particular, the following people: Alex and Gabriel from the restaurant, Guillerme bellboy, Ruana and Bruna from the front desk, and all the housekeeping and room service teams. Grand Hyatt is the best option!