Hotel Sosei Sapporo - MGallery

We came to Hokkaido for skiing with our children from late March to early April, and chose to stay at this Accor hotel for a total of seven nights. Today is already our fifth day, and I have to take advantage of a quiet moment during Happy Hour to write about this wonderful experience. First of all, the location is excellent – right across from Sapporo Factory. It's very convenient for shopping, dining, and accessing the shuttle points to the ski resorts. We stayed in a twin room (room 417). Each bed is very large and can easily accommodate two people. The overall room space is generous – even with kids, luggage, and ski gear, we never felt cramped. The room decor is fresh, well-maintained, and has a modern feel, making our stay very comfortable. The service from the staff is definitely a highlight. From the front desk to the restaurant, every single staff member is friendly and helpful. We came for dinner several times, and although the restaurant isn't large, the service was very attentive – they even recognized us! That feeling of being remembered is truly heartwarming. The hotel also offers many thoughtful little touches: free bottled water at the main entrance to grab before heading out, and a coffee machine with tea bags in the room – perfect for a quick drink before hitting the slopes. The breakfast is highly recommended. While the selection isn't huge, every item tastes great, and the dining environment is comfortable. Both adults and kids truly enjoyed having breakfast here every day. As an Accor Gold member, I also got a 30% discount – an excellent value. Additionally, Happy Hour runs daily from 3 PM to 7 PM – a great chance to relax with a drink after skiing. For parents traveling with kids, it's an absolute lifesaver (laughs). Although skiing with children can be really tiring, the comfort and service at this hotel helped us fully unwind. We have two days left before heading home, and both adults and kids are hoping to make the most of our remaining time at the hotel. We've already decided – we will definitely stay here again when we come back to Hokkaido for skiing next year! Special thanks to Hana san , Melanka san and the manager at bar (an uncle ), who have been helping us throughout our stay 🩷 我們在三月下旬至四月初帶著小朋友來北海道滑雪，選擇入住這間 Accor 旗下的酒店，一共住了七天。今天已經是第五天，趁著 Happy Hour 的一點空檔，一定要寫下這段美好的體驗。 首先，酒店位置非常好，就在 Sapporo Factory 對面，無論是購物、吃飯，還是前往滑雪場的接駁點，都很方便。 我們住的是雙床房(417), 每張床都非常大，輕鬆睡兩個人完全沒問題。房間整體空間非常寬敞，帶著小朋友和一堆行李、雪具一點也不擠。而且房間裝修很新，保養得很好，充滿現代感，住起來很舒服。 員工的服務絕對是亮點。從前台到餐廳，每一位員工都非常友善且樂於助人。晚餐時段我們來過幾次，雖然餐廳地方不大，但服務非常貼心，他們甚至已經認得我們了！這種被記住的感覺，真的讓人很溫暖。 酒店還有許多貼心的小細節：大門口有免費的瓶裝水，出門前可以隨時拿；房間內有咖啡機和茶包，滑雪前可以補充點飲料再出發。 早餐非常值得推薦。雖然食物種類不算特別多，但每一樣都很好吃，用餐環境也很舒適。我們大人小朋友每天都很享受在這裡吃早餐。身為 Accor Gold member，還享有七折優惠，真的很划算。 另外，每天下午三點到七點有 Happy Hour，滑雪回來可以喝點東西放鬆一下，對帶小孩的家長來說簡直是救贖（笑）。 雖然帶著小朋友滑雪真的很累，但酒店的舒適和服務讓我們徹底放鬆。還有兩天就要回家了，大人小朋友都希望好好享受這最後兩天的酒店時光。我們已經決定，明年來北海道滑雪，一定還會再選這裡！

Room: Excellent Front desk staff: Excellent Location: Average Dining: The food was excellent, and the service was excellent overall, except for one staff member. One small, slim Japanese staff member (possibly a manager) appeared to be drunk and was shouting angrily at a subordinate in front of guests. It is unacceptable to witness what seemed like workplace harassment in front of customers. As a result, our Christmas dinner was very uncomfortable and left us with a bad feeling.

Hotel Sosei delivered a genuinely thoughtful and well-rounded stay. The service stood out immediately—warm, attentive, and consistent. A special mention to the lounge team: our younger boy has medical needs and uses an NGT, yet the staff engaged with him daily with such ease, respect, and sincerity. He was never treated as “different,” only included as much as possible, and that level of care meant more to us than words can capture. The bartender deserves credit as well—excellent drinks, confidently made. We also kept returning to the miso ramen; simple, comforting, and very well executed. We opted to upgrade our room, and the additional space made a meaningful difference to our comfort and overall enjoyment. Location-wise, the hotel is well placed—close to malls and the main shopping street, making it easy to get around. The breakfast buffet wasn’t the most extensive, but the quality was good and thoughtfully curated—more than sufficient to start the day well. Overall, a hotel that pairs quality with humanity. We would happily return and highly recommend Hotel Sosei.

We stay here 3 nights very good hotel environment service food at lobby bar or breakfast super excellent Special thanks to Pankaj Chandani he is very helpful And one girl in breakfast room I think she is from Nepal super nice Thanks whole team of sosei hotel. See you again

After a long road trip around Hokkaido, we came back to Sapporo for a few nights back in the urban jungle to relax and do some shopping. The Hotel Sosei was chosen for the reviews and also the location, walking distance to the shopping areas. The Hotel: Very uniquely designed and very appealing, which stands out from the rest of the hotels in Sapporo. It was pretty easy to find and the staff were all super welcoming and helpful. Although the lobby is small, the hotel is actually spread out and not cramped. On the first floor is a relaxed bar that also doubles as the executive lounge, serving drinks and canapés in the late afternoon/early evening. The Room: A good size and big enough for two people to spread out and open luggage etc. the kind bed was softer than other hotels but the pillows and duvet were perfect. We both appreciated the USB C points either side of the bed. The bathroom was really nice and the separate shower and bathtub were great. Overall, we slept well and had a very cosy stay. Breakfast was more western than Japanese - not a complaint at all - and the quality was very good indeed. The tea/coffee selection was jolly good and overall food quality was very high. I’d recommend including the breakfast if you can. I would definitely recommend staying here if you’re needing some luxury in a good location in downtown Sapporo.