Andaz Savannah

Ervin was extremely friendly. Highly recommend.

I didn’t expect a small hotel feeling and enjoyed the fact that it did have that feeling. It was a bit disconcerting walking in because I thought it was set up differently than most hotels. My husband, on the other hand, didn’t think anything unusual about it. The room was a typical hotel room, but it had luxurious bed linens. We were there four nights and it became like a second home to us. What I love about location is that it’s right in the middle of things. I was able to walk to city market by myself and feel safe as long as I was paying attention. There definitely is a large homeless population in the area. I would think Savannah needs to look into their needs if they aren’t already. The area was very walkable and we walked more than we took a trolley. I ate in the restaurant twice. The first time I had crabcakes and they simply weren’t my style of crabcakes, but they weren’t awful. The second time was part of our walking food tour, and I was surprised to end up at our hotel for one stop. They served us shrimp and grits and it was the best shrimp grits we had while there. I should say that I’m not a big fan of shrimp and grits but this was good!

The hotel is in a great location. The rooms are clean and spacious. All of the staff are amazing and Ervin at the valet gives top service. He is fast and so kind and helpful.

Ervin was extremely professional and helpful.

We had such a great experience from the moment we arrived! Jazz at check-in was absolutely amazing. She was friendly, welcoming, and made the entire process easy. Ervin was also wonderful as the lobby greeter and helped us with our luggage. His kindness and hospitality immediately made us feel welcome. Both Jazz and Ervin provided exceptional customer service and were a great first impression of the hotel. Thank you both for starting our stay on such a positive note!