Andaz Savannah

If you are looking to host an event in Savannah, check out the Andaz. From the amazing staff to the great location, everything was a 10/10. The proximity to the historical district and River Street was great. The team though, this stands out the most to me. The team was on top of everything. The housekeeping made sure we had clean rooms daily, the check in team made sure that we were set with our needs, the valet was very helpful and friendly, the bartender kept our drinks full and the overall hotel vibe was exactly what we needed. Everyone said hello, welcome back and were genuinely happy to see us. I was at a business event with around 50 guests however I stayed a few extra days. The team was amazing throughout my whole time at the Andaz.

This property hasn't quite figured out who they want to be which results in an odd guest experience. Market's itself a four star but what you get is more three stars. Rooms are small and then they use up valuable space by adding full kitchens which made zero sense. I can't imagine anyone is staying in any of these rooms for more than 5 days. So why add a kitchen to the room? Property doesn't engage with their guest. Decisions are made for you and they manage by assumption. They require you to complain to fix their assumptions instead of simply making the guest part of the decision making process. Would recommend this place and wouldn't stay here again.

Great experience, will be back. Very close to everything around. Perfect for walking around in SAV

Ervin was awesome!!! He was great!!!!!! And fast. And very pleasant. Great experience!!

I want to give a huge shoutout to Ervin the bellman! He was outstanding! Attitude and a smile goes a long way! He was the highlight of our stay. The hotel was clean and nice. But Ervin made our day with his beautiful smile!