The Bohemian Hotel Savannah Riverfront, Autograph Collection

We had a mixup with another hotel and booked this on our way there. Best mixup ever!! The first person to greet us was Ashley, the valet. Mind you all of the valets were great from handing us cold bottled water to making sure the app on our phone was working. Great service a great impression for the hotel. Next was the front desk who was were both very friendly, and i believe her name was Atvia, went above her call of duty and when we asked about a ghost tour provided the contact information and a coupon. Room was great very spacious and the mattress was wonderful. We had breakfast the next morning on the first floor overlooking the river and it too was great. Service was wonderful and by the end of the meal knew everyone. Thank you for showing how a hotel should be run!!! Great people, great service. Starting with Ashley, OUR valet.

Magnificent property. Vergel and the entire staff were terrific.

My husband and I have always loved this adorable hotel, and we stay here every year on the way to Florida. However, this trip we were extremely disappointed. The hotel seems rundown. Our room smelled musty, and the A/C sounded like a jet engine, so loud! We requested a river view as always which we got, but we did not get the balcony like we usually do. We hung our clothes in the closet - when we tried to get them out the door was stuck and we had to pry it open with a credit card. Upon arrival we went to the rooftop bar. It had just opened for the day, however, they were out of every appetizer we tried to order. Really, early in the day on a Wednesday? The last straw was valet parking. We tipped the valet to keep our car in the front area rather than across the street, as it was fully loaded with our stuff and we would be up and out very early. She said no problem! Note - we do this every year with no issue. We were very annoyed the next morning to find it had been moved across the street somewhere, and several others cars were parked where ours was! Not sure we will ever go back, which is a shame as we loved this hotel.

Very disappointing experience during my recent stay. Before arriving, we clearly told the staff that we **needed to leave by 5:30 a.m.** for an appointment and were assured that our car would be accessible. However, when it was time to leave, our car had been **blocked in by other vehicles**. When we went to the front desk to get help, there was **no one available who could move the cars**, even though we were paying **over $50 per day for valet parking**. Valet was the only parking option offered, which is why we specifically emphasized our early departure. There were also cleanliness issues. When we arrived, there was **food left outside our room door**. I notified staff, but nothing was done about it. I even placed a washcloth over the area hoping housekeeping would notice and clean it. Instead, the washcloth was simply removed while they serviced other rooms, and the mess remained. I ultimately had to **ask housekeeping directly to vacuum it**. For a hotel charging **over $500 per night**, the lack of attention to service and basic cleanliness was extremely disappointing. Staff is good at saying I am sorry. But I guess if it’s always a disappointment you get trained well.

The staff was super welcoming and friendly, complete with champagne. It's a bit tricky figuring out where to pull in. Check in was super was easy. I had a riverfront room but unfortunately scaffolding was up. You can tell it's pretty though. The room was clean, elegant and tastefully decorated. The bathroom was huge. My only complaint was the room was very dark. There's one chair to sit in beside the desk and it's a dark corner. The only place to watch tv from is the bed. Why has Marriott gotten so cheap with lightbulbs? The bed was comfortable. We enjoyed views from the rooftop bar despite the scaffolding.