The Bohemian Hotel Savannah Riverfront, Autograph Collection

I'm a Gold Lifetime Ambassador member with Marriott, so I travel a ton! I rarely ever have time to leave reviews, but the stay here was so egregious, I'm willing to take the time. I tried to work with Sheila, the manager, to resolve a reservation I mistakenly made for the incorrect date. After trying to reach her several times, I finally got in touch with her, and she promised to void the wrong charge and rebook me for the correct date. I check my Marriott portal over and over again, and I never see the new reservation. I call, and I call, and I call, and I call. I spoke to JB and Beatrice several times, but never to Sheila again, and she is literally never available when I try to reach her. I leave messages for her, to no avail. NEVER a return call. I finally have to get in touch with my Ambassador Concierge with Marriott, and he has been working on my behalf to solve this double charge issue that STILL (since Oct 17, 2025) has NOT been resolved. That was that issue, now to the property. The first thing I noticed upon entering my room was a massive and offensive waft of mildew. Totally gross and unacceptable. Rooms are completely dank, dark, and outdated, and the lighting is terrible, with either full-on bright lighting or barely any at all. Nothing in between. Normally, I'm greeted when I arrive with a 'Thank you' for my loyalty (sometimes accompanied by a small gift or thank-you note), but all JB greeted me with was annoyance at my arrival. No thank you, no "Have a nice stay", no "Let us know if you need anything". What a massive disappointment. I will obviously never stay here again.

We are very familiar with Savannah and we were on the final leg of our vacation and stopped for one last evening in Savannah. To say we were less than awed is an understatement. We chose The Bohemian over the JW Marriott property right down the way and used more points to stay and had a less than luxury experience. The room was dark, musty, door knob to the balcony broken, furnishings were tired, public restroom in the roof top bar and dining room down stairs was in disrepair and as Platinum Rewards members we couldn't get an king room (something we should have been able to get with no issue). We had just stayed in the Grand Bohemian in Asheville 3 days prior- this was fabulous and had impeccable service, so imagine the disappointment when this sister property was no where near the beauty and comfort. They need to do a complete overhaul of this space- not worth the high level of points or price!

Very neat building. Lots of dark lighting and heavy woodwork. My room was on the second floor, which is two floors below ground level. The layout and finishes were very nice, but the room was musty… my pajamas still smelled like it when I got home…my wife made me change. 🤷🏻‍♂️

We like to stay at Bohemian hotels as they are a little funkier in design. While this hotel was nice, we did experience quite a few issues. The QR codes (on paper and on the hotel tv) for room service were not working. We notified the hotel of this on our first and second day and it was still not fixed by our third (last) day there. It just made it hard to order room service as we had to call the front desk and ask them what was available and we could not see prices. On the first day we ordered eggs, bacon and drinks. The food and drinks arrived with no cutlery, P&S or any condiments. It had taken so long that we just ate the scrambled eggs by hand (not ideal). The handle on our balcony door was loose when we arrived and fell off when we opened it. I tried to fix it, but it didn't stay, so we couldn't fully close the door thus essentially leaving the door unlocked. We were on the 5th floor so it wasn't too worrisome, but still not ideal. The bathroom & shower door design is a mess, not sure who came up with that layout. The staff were great however and very nice. When they learned it was our 50th birthdays, they sang to us on arrival. The location of the hotel is very good for walking around.

This hotel and staff are amazing! From the moment we walked in the door, Mr. Cedric and Ms. JB took excellent care of us! Myself, my mom and aunt share a birthday. The staff made sure our birthday was amazing and we were taken care of. The hotel is beautiful, the rooms were clean and room service was on top of cleaning the rooms. This hotel is on the river and has direct access to walk along the river. The rooftop bar was also amazing! Shout out to Demi the bartender. She was so attentive and amazing. The DJ was on spot as well! If you're looking for something low key or to party this hotel is the one for you! I'll definitely be booking again!