Hamilton-Turner Inn

From the moment we arrived we were greeted by friendly, helpful people. We didn’t know where to park, so Tre walked outside, down to the corner and found a place that did not have a meter so that we wouldn’t need to put money in at 8:00 AM. Next, we were met by Nathan. He told us about the wonderful amenities: 5-6 PM wine with very good quality and tasty hors d'oeuvres in the dining room, then 8-10 PM delicious port and cookies in the living room, and a full breakfast from 7:30-10:30 AM in the morning in the dining room. Everywhere there were sweet chocolate treats for the taking too. Everyone was very attentive to my gluten intolerance dietary issue and made me feel very comfortable. Every image on the site is exactly what you get. It’s a beautiful place with beautiful, sincerely nice people, in a beautiful historic neighborhood and walking distance to many great restaurants. Plus, we had an incredibly fun time talking and getting to know 3 of the other nice guests while enjoying our port and cookies in the gorgeous sitting room. It was Old fashion socialization at its finest. Such a treat not found in hotel environments. Our room was lovely. All the linens were luxurious, the shower was modern, attractive and spacious. The room was clean, bright and nicely appointed. I hate to bring this up since everything g else was so wonderful…the only negative issue was the mattress was not good - way too soft. My husband and I ended up rolling into the center and waking each other up all night long. We’re not very big people either and sleep in a queen-sized bed at home. So, that was not fun. It was in the Julie Scarborough room 503 in the carriage house.

I expected much more of our stay, considering the price paid, and reputation of the property. Some of the staff was aloof and consistently yessed us without any action. But, some positives first- The property is generally clean (in the common areas anyway) and well maintained. Afternoon snacks and evening wine and cheese were nice touches. The location is great and about equidistant from Forsyth Park and the Riverfront. You can walk to just about anywhere in the historic district. The housekeeping in our room was absolutely atrocious and inexcusable for what we paid for our room. Upon checking into our "clean" room, there was a half drank bottle and used glasses on our parlor table. We reported it, and left our bags and explored Savannah for the rest of the day. Upon returning, we noticed significant lapses beyond just the dirty glasses. The previous guests soap and shampoo was still in our "cleaned" shower. And, get this....The previous guests' DIRTY SOCKS were left in the wardrobe. And, though I can't be sure, our bed that night seemed to smell of another person's cologne, as if the bed was simply made but the sheets not washed. The next morning, I reported all of these housekeeping deficiencies to the manager on duty. They personally assured me that they would see to a thorough cleaning of the room. Content that this would be true, we left for the day and returned about 8pm that evening... Not only had those issues not been tended to, but our room was not serviced at all!!! Unmade bed, dirty sheets and all of the issues that persisted from the day we checked in were still there two days later. Now, wouldn't an Inn with this reputation and a customer complaint about the housekeeping make absolutely certain that this guests' room was serviced and cleaned from top to bottom? Other, more minor cleanliness issues: dust and cobwebs on the chandeliers and window treatments, mildew in the shower, stained throw and couch pillows. This was truly a disappointing stay, and we will not return. Maybe they were just having an off week, but that shouldn't be to the neglect of the guest. There are so many wonderful b&b's and Inns in Savannah. Stay somewhere else.

Lovely Inn , very beautiful well decorated rooms, nightly staff very welcoming and excellent evening appetizers and wine!

Jayme who serves at breakfast was outstanding ! She's very professional all the way around. We stayed 3 nights and mingling with the staff was the best.

The Inn is beautiful. Every room is charming and well-appointed. The staff are wonderful - friendly, helpful, informative, and welcoming - and the food was delicious. Terrific location too. Look forward to a future stay there and highly recommend!