Hamilton-Turner Inn

6 years ago we stayed here and had a wonderful stay. This time a very different experience. The location is excellent and that’s where it stops. The property is very tired and in need of refurbishment. The cleanliness leaves a lot to be desired, including stained chairs. The cocktail hour which was a highlight on our previous visit was really disappointing. Serving poor wine and hors d’oeuvres, which we gave a miss on our second night. Breakfast was very poor. No choice, offering only a hot southern breakfast, which isn’t to our taste. No continental offered. Coffee poor. The hospitality was lacking, no management to be seen. However, I will mention Nathan who works the evenings who gave us some good recommendations. We choose luxury B&B’s for their personal hospitality and attention to detail but were extremely disappointed that none was in evidence here. Although the website offers complementary cycles at the property, they were non available. We will not return.

Having never visited Savannah before we were excited to make the trip to this historic place. The hotel was in a perfect location for strolling around but at $600 per night I guess the location was most of what we were paying for. The photos on the website and Tripadvisor are, how shall we say, 'extremely flattering' and this place is super tired on the presentation front and fusty and grubby. We found the staff very friendly and helpful but so many of these hotels are understandably following the B&B model by not offering food other than breakfast which was limited. Bacon on morning one - which was excellent - but non available on morning 2...?!....so in summary, if location is the key and you don't particularly value cleanliness then this is worth considering.....would I say shabby-chic...?....a bit of a stretch to add the chic maybe....

This was a splurge for us and we couldn't be happier. We heard a few friends stayed here a while back and made a point to spring for it. Excellent location on a city square, the interior was beautiful. The rooms were very nice and clean. Flowers too! We loved the parlor setup and free coffee. The breakfast was great. Service was prompt and friendly. My wife was being funny about her tea, and the waitress remembered it the following day. Very good service all around. We would stay again if back in the area.

Had wanted to stay here for years, but was disappointed with our visit. The inn is beautiful, and we enjoyed learning about its history. Our room was spacious and we were happy with the fresh roses, chocolates, and cookies. However, this place did not live up to its high ranking on TripAdvisor. When we arrived, we were greeted by a woman and man, but neither seemed eager to check us in. The woman took our name and disappeared. The fellow, who we weren't even sure worked there, was dressed in very casual and somewhat sloppy attire. His demeanor was friendly but very low energy. He mumbled so much that we could barely understand what he was saying. As he showed us around, he mentioned at least five things that were broken or didn't work correctly. He also gave us warnings about how to use certian things so as not to cause problems later. We could only wonder why they hadn't taken the time to fix things. We took advantage of the complimentary hors d'oeuvres in the evening, but the forks provided had run out and we had nothing to eat with. We pointed this out, and the fellow simply said, "Yeah, were out. We think people steal them." We stared at him blankly as if to ask "Okay, what do we eat with then?" and he finally said we might be able to find some forks in a drawer across the dining room. We had to disturb another guest sitting closeby to get into the drawer and look for them ourselves. The appetizers themselves seemed store-bought and lacked flavor and character. The next morning, breakfast was quite ordinary... soggy potatoes, a strange take on croque madame, and we had to wait for them to brew a pot of decaf. No decaf available at the early-morning and afternoon coffee set-up either. The friendly breakfast waitress was very loud and inappropriately opinionated as she talked with guests, making conversation difficult at our table. We have traveled all over the world and are accostomed to high-quality service at inns of this supposed calibler. The price we paid for a room seemed to be only for the historic setting; certainly not for the service and extras. We were not impressed with the Hamilton-Turner Inn and will not return.

The James Oglethorpe room was large and comfortable with a large bath and gas fireplace. High ceilings, floor to ceiling windows with privacy shutters and nicely appointed. The door to the room was amazing. The inn is supposed to be one of Savannah’s “haunted” buildings but either because I don’t believe in spirits or ghosts, or they just took the night off, none were present.