The Kimpton Brice Hotel

I arrived at the Kimpton Savannah around midnight on last evening. The front door rug was extremely dirty and furniture in the check-in area and room given to us was outdated and needing replacement. The hotel had a musky smell throughout the registration area hallways and room . The elevator wasn’t working and we had to use a filthy service elevator to our room. Once we got in the room the smell was worst with the carpet needing to be removed . This place was recommended by American Express and I don’t know how and why such a place would be among the fine hotels and resorts list. The bellman watched me struggle with three bags and didn’t offer any assistance. However, once I called American Express and got my room refunded upon leaving, he was sleeping. We left at 1am I couldn’t and wouldn’t stay in such a place. I was looking forward to my stay after reading some reviews. But, couldn’t stay in such poor conditions. The outside was nice and had a nice charm upon arrival. Pets are Welcome which is nice but, they not cleaning and the carpet throughout is awful. This place doesn’t look like the photos at all. The staff was not Welcoming and didn’t acknowledge my complaints at the front desk.

We had a work dinner. We were supposed to go to.the Noble Fare and they intentionally cancelled us because we were a large group. We were able to get into Pacchio Italian Restaurant. The service from.Chuck, Kareem and Cyrus was amazing. Food was excellent. Highly recommend.

We dined at Paccio which was a last minute change because Noble Restaurant cancelled our reservation. We were so happy. Had a private room. And the service was amazing. We were served by Chuck, Kareem and Cyrus and it was the best. They were attentive so nice and we really enjoyed it.

Service was excellent! Food was delicious! Cyrus was amazing! Chuck makes great drinks. Kareem was awesome! Focaccia bread, pizza roll appetizers-Delicious!

My partner and I stayed at this property while celebrating our anniversary and I could not speak higher of our experience. The Spa Suite was an absolute delight, with fabulous features and AMAZING water pressure. We spent a large portion of our stay lounging in the complimentary bath robes and enjoying craft cocktails from the bar downstairs. As this is a pet-friendly hotel, the lobby nearly always had well-loved dogs following their owners around, but my allergies didn't act up in our room! Their housekeeping staff is great, bartenders talented, and front desk staff incredibly accommodating and friendly. Walking distance from river street, this was an amazing location for our weekend getaway. Can't wait to come back.