The Kimpton Brice Hotel

This hotel is TERRIBLE. It’s old and dirty. The staff is incompetent and rude. Left after the first night. Don’t ruin your trip by staying here.

Excellent service and food at Pacci. Quick service by Rodrigo and helped with getting an order to our room ASAP

This hotel should not be under the IHG brand. I had a terrible experience. The front desk people were rude and the common areas were so dirty. I emailed the manager about a problem and was never contacted back to discuss. The Restaurant breakfast was not good and took forever. I do not recommend this property.

The four star rate is deceiving. In reality it is at best a two star hotel. It was extremely unclean, our little kids feet became black after ten minutes from walking on the floors, the service was terrible and the employees were rude, the front desk kept refusing to bring up extra blankets and sheets for the trundle bed because "they were running short", everything is dusty and dirty, there were hairs everywhere, the general manager wasn't here, the main door had to be hit with all your body weight to close, it looks like the got their furniture off of facebook marketplace, and the door handle fell off one of the bedroom doors.

Excellent front staff. Adeina was on top of things from the start. Thanks for your sense of humor. Also thanks to Ja’Laia. Lots of smiles. Nice property..well done. Also good location. Thanks.