ADERO Scottsdale Resort, Autograph Collection

Absolutely nothing about this property is 4-star. From the property itself, to the boxed to go order poolside service, to the wildly not 4-star staff, our stay was quite underwhelming. Our upgraded room outside of the tower felt more like an old converted studio apartment. More or less an empty large room with a queen bed and small desk. The in room dining in the app not only did not work, but the menus were apparently out of date - as the dining staff was kind enough to remind us with disbelieving scoffs and judgmental confusion when we ordered from the menus that they directed us to with the QR codes. They repeatedly referred us to these, and the non existent menus that should have been in our room but were not. The ordering system and mobile key in app did not work either. The list truly goes on - the front desk told us tennis was first come first serve (it was not, which we found out when we tried to play), and our in room dining tray was left uncleared outside for 2 days. We found the restaurant to be an overly priced hit and miss during our stay, maybe if the salads or breakfasts weren’t $40 as well as below average we wouldn’t complain, but they were. The only saving grace was an above average massage and facial, but still lacking in amenities. The property is situated in a great setting, but I would recommend lowering your expectations or looking elsewhere.

What a perfect experience! From Pocci so warmly greeting us at check in all the way through to our final breakfast with Jackson’s great service! The location was excelkant to get to areas of Scottsdale, Mesa and Tempe. Only about 30 minutes to the airport. Most incredible views ever!

What a beautiful property. Gianna was so accommodating from start of stay until we left. The entire experience made me sad we didn't stay longer! Sumaiya was very helpful at checkout, and Evan, Jose and Dominic were helpful in valet! Lexi as a superstar server at Cielo and that sweet potato hash was a must try! Such a great overall experience! We'll for sure be back!

Always a lovely stay. My second time here and as good as ever. Quality room, staff and amenities. They get a lot of details right, down to the thread count of the towels and cleanliness of rooms and public areas. No need to call for anything because every detail is thought and the service is anticipatory and friendly. They even have small touches such as fruit plate delivered to room for elites that are typically mostly found in international properties. Tasteful and relaxing art work adorn the walls and everything feels easy, understated, and comfortable. I was accommodated an early check in and an unexpected upgrade to Dark Sky Corner Suite, a comfortable and relaxing space with beautiful view and a telescope in the room to boot. Thanks to all the quality service I encountered during this stay. It is always the little things that count to make one big impact. I will be back.

Adero by Marriott is a fabulous resort tucked away in the hills of Scottsdale and Fountain Valley! The resort is absolutely peaceful and so beautiful ! The staff are amazing. A big thank you to Gianna at the front desk who made our welcome absolutely extraordinary! Gianna, you are kind, intelligent, compassionate, and a great asset to this resort! Thank you.