ADERO Scottsdale Resort, Autograph Collection

I arrived and was greeted by Sumaiya Shookh she amazing in taking good care of me I had breakfast at the Ciel restaurant every morning and the staff were amazing as well the property was beautiful the rooms where nice and cleaned great job to all the staff there .

ADERO is a smaller, boutique-style hotel that offers a great alternative to the large resorts in Phoenix and Scottsdale. It's quiet, exceptionally clean, family friendly, and removed from the hectic tourist areas, while still being convenient to everything. The dark-sky setting, nearby hiking, good restaurant, and relaxed atmosphere make it a great place to stay. What really stands out is the staff. They are fantastic, accommodating, and genuinely attentive. Employees like Jose remember guests by name and provide the kind of personalized service you would expect at a Ritz-Carlton. ADERO isn't trying to compete with the huge, high-end destination resorts, nor does it need to. For the price point, location, cleanliness, amenities, and especially the level of service, you really couldn't ask for more. An easy five stars.

This was my second stay at this property. I can honestly say this experience exceeded my first experience. My first experience was great. This most recent experience was next level from the time I checked in until the time I checked out. I was on property for five days and felt right at home by everyone I encountered from the shop near the gym to the third floor where the front desk and restaurant are located. However, I would like to point out three employees that took this visit to the next level. Sumaiya at the front desk was extremely accommodating from the moment I walked in the front door to the moment I checked out. Server Kasey (with a K) was an outstanding! Trisha the night auditor completely blew my mind when she recalled my name from a year ago.! To the upper management I say you have a GREAT team please don't take it for granted.

My stay was surprisingly spectacular. I say this because for the price point they over delivered(doesn’t mean you should raise prices!:). Gerado started off my experience and made sure I would have a great experience, he was very accommodating, helpful, and can tell he is a genuinely good person. Thank you Gerado for everything! Jose stood out as a valet and bell man service. He happened to be the main one to welcome us and bid us our departure. He went above and beyond helping us with our big luggage loading from the room to loading our bags already in the car by the time we got down. Little things go a long way and I will not forget our experience here.

I chose this resort as my first solo vacation and there was not one minute that wasn't glorious! The pools, the views, the food just amazing. When I called to make the reservation, I asked for a quiet private room with great views and they delivered - i just didn't realize how amazing the views are from every room! Every single employee had the biggest warmest smile and were all so helpful and friendly. The resort is happy to shuttle you to the nearby trails which was a big selling point for me not renting a car. There was no need to leave the resort because it has absolutely everything anyone could want. The biggest compliment a guest could say is "I will be back" and I am already planning to be back every year. Maybe more than once a year!