Four Seasons Resort Scottsdale at Troon North

Amazing stay. The staff is wonderful. Very attentive to the guests needs. We had a wonderful time.

FOUR SEASONS Resort Scottsdale Hotel is OUTSTANDING It’s GORGEOUS and BEAUTIFUL Very SERENE and CALM aesthetically AWESOME AMAZING service Every single staff member and management was GRACIOUS GRACEFULLY provided us strict vegetarian options that weren’t on menu at its restaurant COMPARABLE to other FOUR SEASONS HIGHEST recommendation ABSOLUTELY BEST FOUR SEASONS Resort Scottsdale Arizona

The Four Seasons Scottsdale is as beautiful as a typical Four Seasons. The rooms are nice, and the restaurants Proof and Onyx are good. Unfortunately the service is well below par - and at the end of the day, what I am really paying for is service. The concierge is maddeningly incompetent - whether by phone or on email. I would genuinely love for any GM or leader of the Four Seasons to read my email trail with your concierge. Once we were there, we attempted to organize massage bookings at the Spa. We received equally atrocious service and gave up even trying to book. We texted and called several times, each time they said they’ll be back to us in a minute. And they never came back to us. Is it really that busy? I have never seen the concierge dealing with anyone when I walk by. The overall impression, however, are the concierges are extremely busy - and any request (to give the hotel more money, ultimately) is an infringement on their time - which quite plainly is perceived to be far more valuable than mine. At any rate, we paid roughly $4K per night for 2 rooms. Four Seasons Scottsdale got my money, but they will never get my recommendation. Please fix your service.

Beautiful property surrounded by the scenic Arizona desert. The rooms are lovely, bright, spacious, and smell wonderful. The pools are very nice, and I really enjoyed my time here. The only drawback is the location is a little remote, but I think that's deliberate and keeps you feeling like you're separate from the hustle and bustle.

A lot to love about this Four Seasons - beautiful location, great standard of service from everyone and the food was very good in both restaurants. Our 3 star rating was down to the standard of the room. Very high end price at c$2,000/night (including taxes) for quite an old fashioned room but the main issue was an unpleasant blocked sink that was a problem each day. Multiple helpful people tried to fix it - which unfortunately took hours, creating noise (not their fault!) and a lack of privacy. They finally offered to move us to the next door room late afternoon of our last full day. Unfortunately by that time we were already heading out for the evening so did not have time or particularly want to pack and unpack again on what was our last night. We received a refund of $200 which I found disappointing and surprising for the level of disruption and price of the room.