Grand Hyatt Scottsdale Resort

Our family had an amazing stay at the Grand Hyatt Scottsdale Resort. From arrival to departure, everything exceeded our expectations. Even with a busy driveway, the valet team provided quick and attentive service, making our arrival stress-free. The check-in process was smooth and efficient. The front desk agent gave us a genuinely warm welcome and took the time to walk us through the many amenities and activities available at the resort. Right away, we could tell this was a place that caters well to families. The property is expansive, beautifully landscaped, and impeccably maintained. There are multiple pools to choose from, along with a fun beach-style area that creates a unique resort experience. Our room was clean, comfortable, and spacious enough for our family with two kids. The beds were especially cozy, ensuring a restful night's sleep after enjoying all the resort had to offer. We truly loved our stay and can't wait to come back again in the future.

Beautiful hotel, well maintained. Checked in early with no issue and no upcharge, welcome drinks were delicious, pool food and drinks were equally yummy. Only complaints are that the valet and self parking are too expensive to not offer any shade, and the pools are also lacking shade making the water too hot to enjoy. Also, it's a bit of false advertisement to say they have 9 pools or whatever they say. In reality all the pools are in the exact same spot, only the adult pool is separate. Also they delivered my food to a random person at the pool so I had to ask about and wait again for my food which wasn't ideal. Seems easy enough to have a table number or area number to identify delivery.

As a Hyatt Globalist, I was treated with a very warm welcoming from Matt & Matt at the front desk. The staff was fantastic and the breakfast was great. I used a suite award for my 2 night stay and the room was spacious. The hotel went through a renovations and the hotel is brand new including the furnishings. The breakfast was great and a shout out to Mary, Kathryn, Alissa and Max. Caleb handled our luggage and Mark in valet. Great staff and can't wait to return!

This is a stunning resort with a truly unique aesthetic. The pool areas are exceptional—we especially loved relaxing at the beach pool and retreating to the quiet adults-only area. Throughout our stay, the staff was friendly, accommodating, and eager to help. Our room was spotlessly clean and spacious, featuring powerful air conditioning, a large TV (though channel scrolling was a bit slow), and a great bathroom with customizable lighting options and a spacious shower with solid water pressure. While the bed was on the firmer side (uncomfortable for me) and the linens felt a bit stiff (like hospital sheets), but the fluffy pillows were nice. Could use a microwave in the room. A special shoutout to the resort's signature scent—it hit you the moment you walked in and made the entire atmosphere feel deeply relaxing.

The highlight of our stay was just how breathtaking this property is, combined with an absolutely wonderful staff. Despite the 100º+ weather, the valet team remained cheerful, welcoming, and incredibly helpful. I also want to commend the young gentleman at the reception desk. While I unfortunately forgot his name, he was thorough in explaining all the accommodations and even offered us a prickly pear vodka drink at check-in, which perfectly took the edge off a long day of travel. Thank you so much to the entire Scottsdale team—we cannot wait to return!