The Phoenician, a Luxury Collection Resort, Scottsdale

Scottsdale, Arizona

9.3 Luxury
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About the Hotel

Rising from the desert floor at the base of Camelback Mountain in the Sonoran Desert, The Phoenician redefines luxury. Located on a 250-acre sprawl in Arizona, this world-class resort tempts guests with its endless choices of amenities, including a 27-hole championship golf course, eleven lighted tennis courts, some of greater Phoenix's best dining destinations, and unsurpassed personal service through it all. This AAA Five-Diamond Award-winning property features nearly 600 rooms, suites and casitas, plus a separate boutique hotel cradled within the sprawling grounds.

Location

The Phoenician, a Luxury Collection Resort, Scottsdale
6000 East Camelback Road
Scottsdale, Arizona 85251

Nearest Airport: PHX

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • Poolside Dining
  • Private Dining
  • Ice Cream Parlor
  • 24-Hour Room Service
  • Coffee Shop
  • Afternoon Tea
  • On-Site Amenities
  • Salon
  • On-Site Car Rental
  • Concierge
  • Spa on Property
  • Fitness Center
  • Flower Shop
  • WiFi
  • Game Room
  • Bicycle Rental
  • Boutiques
  • Internet Cafe
  • Multilingual Staff
  • Art Collection
  • Pool Cabanas
  • Movie Theater
  • Putting Green
  • Driving Range
  • Golf Academy
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Marble Bathrooms
  • Luxury Linens
  • Luxury Bath Amenities
  • Activities
  • Croquet
  • Hiking
  • Tennis
  • Mountain Biking
  • Golf Lessons
  • Basketball
  • Fitness Classes
  • Table Tennis
  • Bocce Ball
  • Badminton
  • Volleyball
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Club
  • Waterslide
  • Playground
  • Nearby
  • Golf
  • Interests
  • Golf
  • Kids' Favorite - Perfect for Kids
  • Signature Perks

Reviews for The Phoenician, a Luxury Collection Resort, Scottsdale

Definitely not 5 star …. More like an average 3/4 star

TripAdvisor Traveler Review Rating Reviewed 1 day ago

More like an average 3/4 star …. Cannot believe how much the nightly rate is considering what you actually get … and that’s without mentioning the 100$ nightly resort fee which apparently doesn’t cover the pickleball courts or self parking ….. the feeling of being totally ripped off is not nice. The sunbeds all around the pool are all disgusting, very very stained - each and every one. The quality of the pool bar drinks is like that of a basic Hilton …. The only available rose wine is so cheap and disgusting it’s almost undrinkable. All served in teenage style plastic cups (nice non glass ones do exist!) The cocktails that claim to be made from purées are not made in house (which is what I would expect from a supposed 5 star hotel) - instead they are cheap bought pre mixes full of artificial colors and additives. Now I am no snob … I would expect this at the quality inn plaza in Orlando … but they don’t charge 1500 (plus) a night plus resort fee plus self parking …. The only positive thing I really have to say is that our dinner in the steak restaurant was very good and that Rich looked after us impeccably. Unfortunately we feel completely ripped off by the whole experience and expected better from a 5 star hotel. The fact that you are charged for use of the pickleball courts is not covered by the resort fee is nothing short of rude. When you think that the cipriani in Venice or the Marbella club is spain etc are all around the same nightly rate ….. it’s quite frankly embarrassing ….. the food and beverage in these European equivalents is FAR SUPERIOR…not even compatible. They clearly make their money from corporate events…. If you are looking for high quality look elsewhere.

sunshinemargaritas - Barbados


Wonderful Property, Perhaps Overcharging

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Although I'd visited the lobby bar here before, this was my first time staying on site. The Phoenician is in many ways regarded as the premier resort in the Scottsdale area. Generally speaking, it lives up to its reputation. Our room was spacious with a large balcony. Plenty of room for a family if we had been traveling with small kids. Hotel staff is courteous and eager to offer a golf cart ride to another part of the property (spa, restaurants, etc.) I would say that in comparison to other hotels I've stayed at across the world, I'm not totally sure that the $900+ price/night is justified here. The indoor/outdoor common spaces feel a little tired and in need of an update. From what I can tell it looks like the rooms/hallways have been renovated (at least in our wing). We were here late week into the weekend, so for the first few nights the hotel definitely took on a mix of business/leisure feel. There were multiple conferences going on, so it was common to be mixing with both business travelers and vacationers alike. This didn't bother us, but if you're looking for a pure leisure resort, perhaps consider elsewhere.

AustintoBoston - Boston, Massachusetts


Don’t waste your money

TripAdvisor Traveler Review Rating Reviewed 1 month ago

I wish I could give at a zero. One of the worst hotel experiences ever. 1). Arrived late at night after a long flight. Front desk told us our casita was in Building M, and gave me a map. Which was almost worthless in the dark. Saw some buildings, but no signs except for parking lots for other buildings. Finally someone trimming the hedges took us to the right place. “This is building M.” I asked, “ How can you tell? “ “it’s on the sign.” “What sign?” “On the building,” and pointed about 25 feet up. 2). Parked the car. Discovered that casita was on second floor, 10-15 steps. No elevator. No notice from hotel that there were stairs. We are a couple in our 70s, one of us with multiple sclerosis. 3). Nondescript room at best. Worn carpet, mediocre furniture, and a full length mirror, which rested on the floor, and leaned up against the wall at an angle. 4) The second night turned rainy and cold. Which is not the fault of the hotel, but the heating system must have been imported from a tenement in New York. Wheezing, banging and lots of other noises that came and went through the night. I got just a few hours of sleep. 5). Complained to front desk. Very helpful clerk, who disappeared for awhile to talk to her supervisor. Who turned out to be too busy to help. I paid for the room with Bonvoy points, and clerk thought that a refund of points would be a reasonable result. I agreed. But I haven’t heard anymore from Marriott. 6). I couldn’t understand why TripAdvisor rated this at five stars, yet fairly recent reviews were bad. Now I know why. MARRIOTT, FIX THIS.

Dyan M - Charleston, South Carolina


Fantastic!!!

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Wife, daughter and I loved this resort. First I would like to compliment the staff who were exemplary, all of them. Next for the hotel grounds---gorgeous, immaculate, spacious. The gardens were beautiful. Views were amazing. Our room was spacious, well appointed, comfortable, with a nice patio space. Food also was amazing, but pricey. We did room service multiple nights and breakfast downstairs. Also went to the tavern for some wings. We had my nine year old daughter with us and between the Funician kids activities, the pools/slide/splash pad, and the game room she was plenty entertained. The resort is accommodating to kids but by no means overrun by kids. Which is just perfect for us. Would definitely stay again.

DFWTravelerDallas_TX - Dallas, TX


Beautiful Resort

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Had an amazing stay at The Phoenician. The pools are wonderful. Although I wish there a hot tub at the adult pool section. The 2 hot tubs were always filled with kids. We stayed in a casita and it was roomy and clean. Can’t wait to go back for another stay.

Kapanda - Elk Grove Village, Illinois


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We stayed at The Phoenician in Scottsdale for three wonderful days that included golf for two. It was truly a phenomenal value.
-R. D'Andrea


My husband and I stayed at The Phoenician in Arizona. It was the most beautiful place anyone could stay that wasn't on an ocean. They also have a spa to die for! This resort will have you stress free by the time you leave. There was so much to do on the property that you didn't have to even leave to enjoy yourself.
-D. Marciano


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