Andaz Scottsdale Resort and Spa

The resort was outstanding! Check-in was seamless which included a welcome drink. Breakfast was outstanding along with the credit given to me as a Globalist, and it was neat watching through a glass wall the chefs preparing the food plates. I enjoyed several visits to the pool as it was available to guests 24-hours as day. My wife also made several comments about the bungalow in which we were placed. We will be back again!

** Bottom Line: Skip this property and book at the Kimpton Miralina, save $400/night, get better pools, better service - but may need to sacrifice a bit on the room ** (Read below for more details). We are a couple who wanted to get away for the Memorial Day Weekend. I had a corporate offsite at the Kimpton Miralina and then we changed over to the Andaz for a getaway - which allows me to compare both properties fairly well. Our experience was far below what we expected for the nightly cost of this property. Pros: The Adobo-style rooms were very cute and they had really gorgeous bathrooms and ours had a small little sun bathing balcony beyond the bathrooms. On property gym was spectacular with great equipment, multiple Peloton bikes (3 available), and an outdoor space for grounds and the row machine. Quiet, albeit small, 18+ pool that is separated from the commotion of the property. Issues we experienced: * All the furniture was dated. Outdoor pool furniture was faded by the sun and bird droppings * Pool towels are old and rough * Staff was inattentive or perhaps overstretched (took over an hour to get breakfast) * Lack of entertainment to borrow from the front desk (i.e. board games, cards etc). * Limited ability to stream movies from our personal devices. They do have Google Cast - but engineering did now show up to help us get our devices connected, despite the front desk assuring that they would be sent over.

I wanted to give a special shoutout to the individuals who made my anniversary trip amazing. I had surprises that were planned for some time and they went above and beyond by coordinating with me and the specific plans. Nailea Danielle Anastasia Rich Colin Thank you to the names above for assisting me with my staycation. This crew was lighting and amazing with hospitality. Thank you

Grounds were wonderful and relaxing. Staff exceptionally helpful and friendly. Everything I asked was quickly provided, from early check in to extra water in my room.

The hotel was fine, but for a 5-star and what we paid, it was extremely overpriced. The room was dated, there was no ability to stream or cast to the TV, there was not the typical 5-star level of service (turndown service, helping with luggage, etc). The breakfast was great and the front desk staff were very friendly, though. I wish the pool chairs were more comfortable. Over all it was fine but very bare bones. Absolutely not worth what we paid.