The Cloister at Sea Island

Very disappointed with sea island, on a recent visit we were robbed and security did nothing, We try to get in two trips a year and have been going for many years. Cash was stolen from my husbands wallet that was left in his suitcase in our room. Housekeeping were the only people in room unattended. Sea island security showed no interest in investigating to protect future guests.

Sea Island is truly one of the most beautiful and exceptional resorts I have ever visited. The attention to detail is unlike anything I have experienced, and every time we return, I am reminded why it is one of my favorite places in the world. From the moment you pull up, you know you are somewhere special. You are greeted by the friendliest doormen, warm smiles, and genuine Southern hospitality. The gorgeous hydrangeas surrounding the entrance are absolutely breathtaking, and that same beauty carries throughout the entire property. Every single person you encounter is welcoming, gracious, and truly top-notch. The level of service is simply extraordinary. Even just walking around the resort is an experience in itself. Everything feels so intentional, thoughtful, and beautifully designed. The grounds are impeccably maintained, with gorgeous flowers, lush landscaping, and stunning marble walkways. Every corner of the property is picture-perfect. There is such an incredible attention to detail, and you can tell that nothing is overlooked. It’s the kind of place where you find yourself stopping just to admire how beautiful everything is. As you make your way to your room, even the hallways are stunning. Just when you think it couldn’t possibly get any better, you open the door to your room and discover pure perfection. The rooms are elegant, luxurious, and beautifully appointed, with every detail thoughtfully considered. And while it may seem like a small thing, the turndown service deserves its own recognition. It is hands down one of the best I have ever experienced. Those thoughtful little touches make such a difference and are a perfect example of what sets Sea Island apart. Even the afternoon coffee and cookies are something to look forward to! And the cookies? They are absolutely incredible! Truly some of the best I have ever had. It’s amazing how Sea Island manages to turn something as simple as afternoon cookies into another memorable part of the experience. The pools are absolutely beautiful, with gorgeous surroundings and an atmosphere that makes it so easy to relax and enjoy every moment. And once again, the service is exceptional. Every staff member you encounter is just as friendly and welcoming as the next. That consistency in hospitality throughout the entire resort is something you rarely find. The spa is another experience entirely and truly takes luxury to the next level. From the breathtaking atrium to the beautiful facilities and the incredible treatments, everything is absolutely top-notch. The entire experience feels peaceful, indulgent, and thoughtfully curated. They have mastered the art of making you feel completely pampered from beginning to end. What makes Sea Island so extraordinary is that it isn’t just one thing. It’s the combination of the breathtaking property, impeccable maintenance, beautiful accommodations, thoughtful amenities, exceptional spa, and, most importantly, the people. Every single detail comes together to create an experience that feels effortlessly luxurious while still being warm and inviting. I have been fortunate enough to visit some incredible resorts, but Sea Island continues to stand out as one of the very best. It’s one of those rare places that somehow manages to exceed your expectations every single time. Sea Island is, without a doubt, one of my favorite places in the world. I treasure every opportunity we have to visit, and no matter how many times we return, it never loses its magic. If you appreciate beautiful surroundings, impeccable service, and extraordinary attention to detail, Sea Island is truly in a league of its own. Absolute perfection from beginning to end. I cannot wait to return!

Nice place, great staff, I always compare customer service to Disney Land and they are up there except for the fellow at reception in the workout center. Everything was clean and well kept. Our rooms were nice and the daily cleaning staff was excellent.

We just checked in after planning our visit for a full year in advance. This is to celebrate a special occasion and within an hour of arriving, I have massive regrets. If I didn’t have other people joining me, I would leave ASAP. Our Beach Club 1BR suite smells of mold. Plain and simple. I asked to be moved and was told nothing similar is available due to the holiday weekend. As we are expecting guests to join us, having a suite (as opposed to a single room) is crucial to provide a common gathering space. Again, this trip has been planned for one year in advance. There are THREE air filters in the room (none of which were turned on when we arrived). There’s humidity on the bathroom mirror. Even the metal plaque on the knife holder is rusty (see photo). The air conditioning is struggling to reach its goal temp in both rooms, and one of the thermostats has a low battery. This is not up to Sea Island standards. Especially for thousands of dollars each night. Has anyone even stayed in this unit in the last year to notice any of this?!? Further, our suite is very worn. Not only are there stains on tables and pilling of the carpet, but the owners kitchen pantry is left open and full. Nice to know their yorkie, Charlotte, needs butt powder 2-3 times a day. I don’t need to feel like I’m camping in someone’s musty basement full of their leftovers at a supposedly 5 star resort. Adding insult to injury, we booked a second room (again, ONE YEAR AGO) and that room is in a totally separate building. Is it because I’m not a regular guest? (Sorry that normal people have to save up for these special vacations and can’t come every year.) Did I not get some magic password to request the non-mildew rooms? I stayed here several years ago and this was NOT was I expected. Management is going to respond with claims about deep south humidity. I get it. I grew up with massive southern humidity. But I would never ever let a guest enter my house if it was in this condition. I’m going to cry for a bit and then have no choice but to stay because we live 16+ hours away. Lesson learned. Hope this helps someone.

A first class resort with tennis, pickleball, golf, beach, restaurants, activities (kayak, bike), plenty of pools, etc. It is like staying at a very well-appointed country club. The restaurant selection is diverse, and the food is very good. It is a verified luxury resort with tons to do and friendly, attentive staff. My only complaint is that they sometimes “nickel and dime” guests who are already paying a full price. Our bill included ten (10!) additional charges per night — several taxes, several indiscernible acronyms, the ever-present $85 “Resort Fee” and a housing “donation”! (A donation for what?! Can’t Sea Island donate the $2 itself instead of adding it to my bill???). Give me a break! Fees added $400 per night to our lodging bill! They also try to up-sell you endlessly: rent a $600 cabana at the pool; buy a $200/day beach “drinks and snacks service” (NOT worth the cost!); pay for daily grocery delivery service; etc. When I stay at a first class resort, I expect to pay up, but I cringe at these never-ending cheesey add-ons and hidden costs. A hot dog and chips cost $13, so it’s a bit insulting to add extra costs. It’s like going to a Mercedes dealership and being told that the floor mats cost extra. We had a great stay, but I expected a bit more vis-a-vis candor and disclosure. It just feels childish and cheesey. Nonetheless, it’s a great place (now that you’ve been educated!)