Beautiful hotel, lovely little cafe restaurant, and the best customer service I've had in a while. Thanks to Bryon at the front desk and Drew at the valet stand for the laughs. Great downtown location, not noisy. Room with a huge walk in shower

Everything about this hotel is excellent. The rooms are clean and modern, and the bed was super comfortable. They have an on-site ATM, which was very useful one evening when most other ATMs were closed. The staff was very friendly and helpful. One evening, we were looking for a place to grab dinner and drinks, and they recommended a spot that everyone enjoyed. When we returned, they chatted with us to see how our evening went. The hotel is very conveniently located downtown, within walking distance of restaurants, bars, and tourist attractions like Pike Place Market.

I was off a cruise ship so arrived early in the morning. I was expecting the good old ‘no room until…but you can leave your luggage’. But folks at the reception desk found a cleaned and ready room. That was very much appreciated and accommodating as I wanted to spend the day visiting Seattle. Also the Bookstore Bar & Café is only a few steps from the lobby was a great place for drinks and a good food menu. I had the fish & chips (cod) which was delicious and reasonably priced. It also has a small outside patio. Perhaps the only glitch is the noise from some wild car drivers reving their souped up engines until 1-2 am in the streets close by. Not the fault of any particular hotel it is part of the richie Seattle identity.

Great location. The Staff was super helpful and friendly. The room was spacious, clean and it smelt snickerdoodles. The bed was comfortable. The in room temperature was easily adjustable. It was quiet at night. Secure underground parking was a bonus. Only a few minutes to Pile Place and the water front. Would definitely recommend and we will stay again when we go back to Seattle.

the hotel location was perfect and the staff could not have been nicer or more helpful. Andrew at the front desk made you feel right at home his good mood was infectious. Robert the valet was extremely helpful getting us to were we had to go. I would recommend this hotel due to the staff and perfect location in Seattle.