Hilton Motif Seattle

Met sweetheart house keeping Elsie from the Philippines. Pleasant genuine smile, and beyond work ethic! Saw her our whole stay, deep cleaning bathrooms, outdoors, lobby. That smile brightensed our day!

Had a great experience staying at the Motif Seattle for a convention! Very conveniently located next to the Seattle Convention Center. Staff went above and beyond to fix problems for us – the AC didn't work for our first room so they upgraded us to another room with a waterfront view. Also, Catie accommodated our request to check out in the afternoon without a late checkout fee. Would stay here again!

Lis provided us with exceptional service and made our stay by assisting us with our needs. We will continue to book our future stays at the Hilton because our their detected and friendly staff.

Booked this hotel for a night before a cruise. There was no Bellman so our taxi driver offered to run our bags to lobby took 2 trips. When we got in lobby I was told my prepaid rooms were $50 more due to resort fee? I was also told the adjoining rooms were not available in this hotel?? I said anything close would do I was put on the 6th floor my grandkids on the 18th!! As a gold member I was not given points for second room, waters etc The front desk said I had a $10 credit that could be used, however no were for lunch, came down in morning for coffee and toast before car to terminal 9:45 and cafe was closed. I have stayed in hiltons all over USA and Europe and never been disappointed but I would Never stay in this hotel again!

Very good experience. Also thanks to Mr. Mohammad at desk for kind support and good service. Room is clean and spacious.