Lotte Hotel Seattle

Excellent locations and lovely staff. The modern interior design was interesting...up to the mirrored guest rooms... they covered the shower and commode room doors... this was a step too far for us. And unfortunately, we didn't hear of the complementary drop off shuttle until the last moment of the stay. Gino introduced the service and dropped me off for a coffee. Fantastic!

What a great experience. We stayed in a "bay" view room. Very big room, bed oriented toward the window with a fantastic view. Well appointed, comfortable room. Very good restaurant for breakfast although a tad on the expensive side. Staff very pleasant, especially Autumn and Timoney in the restaurant and Gino the driver. Hotel has a car service for local runs within 2 miles of the hotel which was very convenient. Bathroom layout kind of odd: two sink set up, which was great, but no mirror over the sink. When you enter the bathroom, the sinks are on the wall with a window into the room. the toilet and shower are on the opposite wall and have doors, but there is no door into the bathroom. So between the window and no door, if someone gets up in the middle of the night they either have to fumble around in the dark or you are waking up your spouse/partner. Notwithstanding the bathroom, this is now our new go to hotel when in Seattle.

The Lotte is beautiful and centrally located downtown. The reception staff is fantastic, very nice and accommodating. We were disappointed as there was no safe in the room. Also, we found the soap dishes in the bathrooms ridiculous as there was no way to keep the soap from slipping down thus making it nearly impossible to pry it loose for the next usage. Staff was the highlight.

This was a beautiful hotel, friendly staff. Kind valet. Overall A+ with an amazing location. The only downfall was the shower in our room… apparently it only had one temperature- scalding hot. My 16!year old daughter complained after her shower that she couldn’t stand in it, and I thought it was just user error. However, I wasn’t able to get anything comfortable either no matter how hard I tried. I turned the knob each way very slowly waiting and nothing changed. Cold water wasn’t even an option. I opted out of a shower again the rest of our stay, and our room did not have a bath so being unable to shower comfortably was disappointing. We spent Saturday at Lumen field watching a concert in the rain and cold, but upon our return I chose to hide in bed cold rather than scald my skin off. Other than this issue, everything else and all the people we encountered were wonderful!

Hotel was very nice. Location was convenient for activities in downtown Seattle area. Staff personnel were extremely helpful.