W Seattle

The hotel was beautiful and historic. The staff was so personable and went out of their way to make sure we enjoyed our stay. We loved Drew, Ian, and Hannah at the Front Desk and enjoyed Nick at the bar! Great recommendations from all. Great city!!!

The service at the W in Seattle is second to none. Every single staff person welcomes you with a smile and is ready to help with whatever you may need. I'd like to make a special shout out to Tyler for going above and beyond to make sure I had a great stay and everything I needed.

Nice hotel near waterfront & Pikes Market. Those areas are down a long, steep hill, so be aware! There was a $28 fee at checkin but can be used toward food & bar, also includes free tickets for the ferris wheel at the waterfront. The room was nice & spacious. Free coffee in lobby in morning (was avail at 6am). The hotel doesn’t have a restaurant for dinner but plenty of options nearby. The hotel didn’t have a warm vibe to us but that’s just our opinion. Otherwise, decent place to stay in downtown Seattle.

The lovely thing about W hotels is that you always sort of know how the visit is going to be — they are very consistent. If I could give this a 4.5 star review, I would. I can’t call it exceptional, but it was indeed very good. I was there for work at a convention, mainly, but I was free in the evenings. The location isn’t amazing — it’s downtown, so on weekends it is pretty dead. I didn’t feel comfortable walking around at night so I stayed in. There is a convenience store on the corner, though, that seeks teriyaki chicken that is to die for — I got it two out of the three nights. One thing that always disappoints me is when the fridge is full of expensive drinks already; I wish hotels would just let guests use it for the drinks they actually want. Anyway. 4.5 stars.

I came into Seattle for work on Feb 24th-26th and have stayed here a number of times due to cleanliness and location. My expectations of service and quality is quite low when traveling for work but the experience this time was disappointing. I arrive around 2:30pm and with my Titanium status, I can generally get an early check in. But due to the booking, the room wasn't ready until 4pm because I requested to de feather. Without getting bother by it, I waited in the lobby and did some work. While I was waiting for my room, I noticed several were waiting as well. Some were obviously annoyed but again, I didn't want to waste my energy on something that was out of my control. After finishing all my calls around 3:30pm, I tried my chances and checked in at the front desk and this time noticed at least a dozen employees around the lobby and front desk. Only one guy running luggages and the rest was just standing around and mingling. I kindly asked again, "Is my room ready?" Response, "No, we are still de feathering the room." At this point, I couldn't help but to say, "With all these people standing here, no one is helping with cleaning service? I will go grab dinner and will come back." I came back at 5pm, asked again, "Is my room ready?" Response, "No, we are still de feathering the room." Now I am annoyed. Why is it taking so long to replace pillows and a throw in the room? Just give me a room. They finally did after 5pm when usual check in time is 4pm. Later that evening, I came down to the lobby to meet someone and to no surprise, witnessed two employees bickering loudly in the lobby. C'mon, what is this place, theme park? I am so turned off by the service. You guys are extremely unprofessional and didn't show a level of care even when your policy wasn't even met. Taking my service elsewhere.