El Portal Sedona Hotel

Unfortunately not what we expected. The room we stayed in was a bit worn out, towels and blankets were old and worn and it needed a paint job. Our view was a parking lot full of UHaul trucks. I booked 4 days before our arrival and I couldn’t find a confirmation. I called and the lady told me I was confirmed but I could look at the available rooms when I arrived. I looked on the website and the prices were $159 LESS then when I booked. That was so disappointing. If it was $50 I probably wouldn’t have been offended. When we arrived I was told all the other rooms were on “hold”! Complimentary snacks were nice but, the place really needs a refresh and they shouldn’t adjust the rate by almost 50% ever. It really left me feeling offended.

The EL Portal does not feel like a hotel, it feels like visiting an old friend. They have thought through every detail of what would make your stay comfortable. It is conveniently located near restaurants and shops but remains a sanctuary upon your return.

We recently stayed at this boutique hotel in Sedona and had such a wonderful experience. From the moment we arrived, the staff made us feel welcomed and cared for, going out of their way to make sure our trip was special. The location is absolutely perfect — close to shops, galleries, and hiking trails, yet quiet enough that you can truly relax and enjoy the red rock views. The courtyard with the firepit was one of our favorite spots to unwind in the evening. Our room was comfortable, spacious, and full of character, with thoughtful touches that made it feel warm and unique (not just another cookie-cutter hotel). The bed was cozy, the shower was great, and everything was clean and inviting. What really stood out, though, was the atmosphere. This isn’t a corporate chain it’s a place with heart. The common areas were stocked with snacks and drinks, which we really appreciated after a day of hiking. You can tell the owners and team care deeply about their guests and the Sedona community. If you’re looking for a hotel that offers charm, comfort, and hospitality in one of the most beautiful places in Arizona, this is it. We’ll definitely be back and will recommend it to friends and family.

The location is ok although the rooms and hotel are not as advertised. There are so many options for accommodation in Sedona that this would not be on the even middle of our lists next time

Before you book, be aware that most rooms at this hotel come with a mandatory $40/night "daily hotel service fee," charged after the fact, that supposedly covers wifi, self-serve snacks and non-alcoholic drinks available in the lobby, bottled water in the room, and pool and gym access at an adjacent resort. This fee was an unbudgeted and unreimbursed expense on a business trip for which the room was booked and the rental fee covered by a third party. Had the clerk made clear why she was taking my credit card number, I would have told her to charge it to the party that reserved the room for me!