Enchantment Resort

Where do I begin? We used to go to Enchantment back in the day and thought it would be novel to return for a few days....what a mistake! Every friend I have that used to go there is shocked at how poorly the current management is handling the place. They have even built a new facility next door and other than it looking great the service and staff interaction is that of a Motel 6! We tried it a few months ago but only for a few days and thought we had hit a bad spell....nope, this is how they operate now. We only came back because a friend of ours lives in the area and it's convenient. From the cracked roads to the shabby landscaping its really to bad this old gem has become an eyesore. Funny part is, we bumped into their director while we were there this time....it's funny how a lack vision and leadership at the top always produces the same lack luster results.....we will not be going back. By the way, we did mention our grievances to the "director"....talk about pass the buck! Anyway, very saddened by the over all experience.

The Enchantment resort exceeded our expectations. The staff treated us like we were their most important guests from the moment we arrived. I honestly can say it was the highest level of service we have ever experienced at any hotel/resort we have ever visited. The rooms are amazing. Each room has beautiful views from any angle. The rooms are private and well appointed. On site restaurants are excellent and the spa is world class. The location cannot be better for Sedona. The resort is nestled in a picturesque valley with beautiful red rock cliffs surrounding it. There are connected trails which are among the best in the area. It was not apparent how superior this resort is to other accommodations in Sedona when we were booking, but we are so thankful we ended up at Enchantment. We will be back next year.

We loved the resort. The views were spectacular! Star gazing was amazing. We had casita with kitchenette, fireplace, and outdoor grill. We prepared a lot of our own meals. The restaurants had good food but are expensive. We arranged most of our own activities since we had a car and were close to town.

Highly highly recommend. I don't usually leave reviews, but this resort is absolutely magical. It did help that I was able to book with credit card points and get a lot of perks from my chase reserve card including an upgrade and credits. The staff, the views, and the experience was all amazing!

The most amazing setting for a resort! The beauty of the red rocks and canyon awesome, being able to walk out the back gate and hit the trails is terrific. We loved our Casita Studio and had great views on the porch. Bonus the weather was in the 70's so got to enjoy the property. Loved the evening of Star Gazing with the astronomer and being able to see the rings of Saturn!