Enchantment Resort

the location is perfect, the atmosphere is magical, the rooms always clean, service perfect! a lot to do there. Recommended to go in romantic mood

Enchantment Resort has one of the most beautiful locations in Sedona. The views are truly magical and the setting feels very special. Hiking nearby is stunning, although it’s a little sad to see development in such a gorgeous area between three wildlife zones. The resort is very spread out, but the golf cart service is usually responsive. The atmosphere is peaceful and scenic. The biggest downside is the cost. Even after paying a high price for the rooms per night and a daily resort fee, almost everything costs extra. Activities, food, and add-ons add up very fast. You’re really paying for the location, not the value. Service is fine, but definitely not what you’d expect for the price. After using the hot tub on a cold January night, we were wet and freezing and called for a golf cart back to our room at the far end of the property. The front desk insisted we wait outside in the cold, even though the cart took about 10 minutes to arrive. We had to repeatedly ask just to wait in the warm lobby. Even after explaining why we wanted to wait in the lobby instead of outside, there was no recognition about the conversation. This happened 2 nights in a row with different people on the front desk. The pool and hot tub area are open 24/7, which was great, but no one comes to clean the area in the evenings. For a “luxury” resort charging these prices, the lack of care and basic hospitality was disappointing. The service doesn’t come close to the level you’d get at high-end hotels in Asia. Overall, it’s a beautiful place with an unbeatable location, but be prepared for high prices, lots of extra fees, and service that doesn’t match the luxury label. Check the price list ahead of time so there are no surprises.

Sergio in bell staff and Keondre from in room dining were very professional. Amazing service, amazing views!

Our room felt tired and outdated. Tub was not clean in bathroom. Would not recommend eating on property. We tried 3 restaurants. Hummingbird was the best of the three. Steam room in women's lounge was closed for the our stay.

Our trip was made especially wonderful this week by the amazing camp counselors at camp coyote. Gypsy and Colleen went above and beyond in making sure our kids had a great time at camp, and we are so appreciative of them. Thank you ladies!