Capella Singapore

From the very start of our stay, we were greeted with a warm welcome by Elina, who checked us in seamlessly and swiftly. We were then escorted to a lovely room that exceeded our expectations. After settling in, we headed to The Living Room for afternoon tea. The spread was absolutely delightful and beautifully presented, featuring festive treats like stollen and cinnamon star cookies. We also enjoyed playing the board games provided, which added a fun and cozy touch to the experience. The team at The Living Room was attentive and knowledgeable, offering excellent tea recommendations—our favorite was the White Peony Tea. Thank you, Trina, Leia, Crystal, Cherilyn and Rens for making this so special! Later, we returned to the room and ordered in-room dining. The food was delicious, and we highly recommend trying the Seafood Hokkien Mee! A big thank you to Alex for delivering the meal and even helping us capture some wonderful photos. The next day, checking out via the online platform was smooth and hassle-free. Elina noticed us at the driveway and came over to bid us goodbye, along with Ezaz and Boon from the bell desk team. This thoughtful gesture truly touched us. Overall, we would highly recommend staying here to enjoy the beautiful facilities and serene nature. Thank you, Capella, for making our birthday staycation so memorable!

Our experience at this property, unfortunately, contrasted sharply with many of the glowing reviews we had read. The resort was running near full occupancy during our stay — something we fully anticipated — and while a degree of service strain is understandable, the lapses accumulated to a point where they noticeably affected the overall experience. Breakfast was the weakest moment: limited variety, underwhelming flavors, and service that fell short of expectations. We queued for a table — something that should never happen at a Capella — and personalization was virtually absent. A simple request for sliced papaya, for example, was declined, and the entire spread felt more like cost containment than a luxury offering. The villa itself is undeniably spacious and impressive by Singapore standards. However, the design aesthetic wasn’t quite to our taste; it carried a somewhat utilitarian, almost barracks-like feel. The plunge pool, while beautiful in photos, was too small to be functional and was often filled with fallen leaves due to the surrounding greenery. Overall, this was the weakest Capella experience we’ve had to date, and it leaves us hesitant about a return visit.

The hotel service and environment are absolutely fantastic. Grace, the therapist at the spa, has excellent and professional techniques. I'll definitely come back to her for a massage next time.

10/10 beautiful green and luxurious. Staff is helpful. It’s relaxing and pools are beautiful. Spa is something I would highly recommend here

Loved the room, it was super comfortable, clean and especially the bed and enjoyed the outdoor tub. Breakfast was delicious and enjoyed a lazy Sunday morning. Warmth of the Staff at the hotel made our visit special.