Capella Singapore

A touch of paradise, we simply didn't want to leave. The entire experience was sublime, from the staff who delivered exceptional service at every opportunity to the delicious food at Fiamma and cocktails at Bob's Bar, from the tropical pool loungers (so comfortable!) and pools to our exquisitely appointed room, everything was perfect.

Very enjoyable stay and staff are excellent.

Having read countless 5-star reviews about Capella, I was excited to finally experience what many call an “unofficial 6-star” hotel for a special occasion that is worth a splurge. Unfortunately, my stay did not quite live up to the hype. For a room priced at nearly SGD 2,000 per night, I expected a much more exceptional experience. The villa itself was undeniably spacious, but it lacked any meaningful view, which made it feel somewhat underwhelming. For a property of this calibre, I was also surprised by the bathroom facilities — the WC was a conventional type with a cold seat and no bidet spray, which felt like a basic omission at this price point, especially when smart toilets are commonly seen in most hotels these days. The private pool was another letdown. It wasn’t large enough for a proper swim, yet not designed like a jacuzzi either — essentially just a dipping pool. We had initially planned to use it, but the presence of insects and leaves in the water made it unappealing. Breakfast was decent, with a reasonable menu selection, but the buffet spread itself lacked variety and didn’t stand out compared to other luxury hotels. I also tried the Auriga Spa. While the massage was satisfactory, it didn’t justify the high price. The spa facilities were particularly disappointing — no sauna, and only limited amenities such as a steam room, hot pool, and mist rooms. Many hotels in Singapore at a much lower price point offer far more comprehensive spa experiences. On a positive note, I really appreciated the direct access to Palawan Beach, the pet-friendliness and both the Italian and Chinese restaurants were excellent. Overall, while there were some enjoyable aspects, I found it difficult to justify the nightly rate. I had hoped for a more memorable and luxurious experience, but unfortunately, this visit fell short of expectations.

Outstanding Venue The Villa was amazing. The service was 2nd to none. Everything just seemed to be easy for them to accommodate you.

A truly impeccable place by all means. Apart from the superb premises, it feels like Singapore Airlines crew is running a hotel. Outstanding.