Raffles Sentosa Singapore

Had dinner at Royal China, loved the warm service and ambience provided by 2 lovely service staff, Sivan and Sammi. Food was delicious too.♡

A heartfelt thank you to the team at Raffles Hotel Sentosa for making our ROM on 9 June 2026 so special and memorable. Special thanks to Damien Xie, Joana, and the entire team for their exceptional care, professionalism, and attention to detail throughout the day. Despite the heavy rain, everything was handled seamlessly, and the team’s warmth and dedication truly shone through. We are incredibly grateful for the wonderful experience and for helping create such beautiful memories for our special day. With gratitude, Fabian & Kate

I recently enjoyed the 90-minute prenatal massage at Raffles Sentosa Spa and had such a wonderful experience. My therapist, Sarah, was incredibly warm and kind, making me feel comfortable from the moment I arrived. The heated massage bed was such a lovely touch, and as an expectant mother, I felt completely supported and relaxed throughout the treatment. After the massage, I spent some time by the pool and enjoyed a delicious lunch, which made for the perfect spa day. A heartfelt thank you to Sarah and the team for such a relaxing and memorable experience. I would happily recommend it to anyone looking for a little bit of luxury and self-care.

I love the rooms and the butler service. Will definitely be back again! Thank you Kenneth and Rose for making every moment special for us. We will definitely be back

Our stay at Raffles Sentosa did not start off on the best note. During the reservation process, the responses from the sales representative were difficult to understand due to language clarity issues and inconsistent explanations regarding the villa usage policy. As guests planning a special occasion, it was frustrating to receive messages that were confusing rather than helpful when we were simply seeking straightforward guidance (like extra tables). However, the Events and Sales team quickly turned the situation around and completely exceeded our expectations with their service recovery. A special shout-out to Cherry, Rhea, and our dedicated butler Christopher, who went above and beyond to ensure that our experience was seamless and memorable. Their professionalism, attentiveness, and genuine care were truly reflective of the Raffles brand and reminded us why we chose Raffles Sentosa for such an important occasion. We particularly appreciated the pet-friendly villa, which meant our pet dog could enjoy the stay alongside us. The villa facilities were excellent, the complimentary add-ons provided a really sweet personal touch to our little celebration and the buggy rides around the property added a fun and luxurious touch to the overall experience. Also appreciate the service from the Royal China crew who delivered the dim sums to our villa (since the restaurant premises do not allow pets) so that we get to enjoy the food in the comfort of our villa. While there is room for improvement in the pre-arrival reservation experience, and probably the pet supplies (only given a dog bed and two empty bowls) and pet-friendly dining facilities, the outstanding service delivered by the team during our stay more than made up for it. Thank you to Cherry, Rhea, and Christopher for making our celebration a special one :)