The Sofitel Singapore Sentosa Resort & Spa
Sentosa, Singapore
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About the Hotel
In the dynamic city of Singapore, there is refuge just a bridge-span away. On Sentosa Island, The Sofitel Singapore Sentosa Resort & Spa takes pride of place on a cliff top overlooking the South China Sea. Within the 27 parkland acres at this Small Luxury Hotels of the World affiliate, you will find plenty to take your mind off the cares of daily life, beginning with deluxe rooms, luxury suites and villasâ€"picturesque garden views may even include a peacock strutting past.
Location
The Sofitel Singapore Sentosa Resort & Spa
2 Bukit Manis Rd
Sentosa, Singapore
099891
Nearest Airport: SIN
Features and Amenities
- On-Site Amenities
- Spa on Property
- Spa Services
- Activities
- Tennis
- Business
- Business Center/Services
- Nearby
- Historic Sites
- Interests
- City
- Honeymoons & Romance
Reviews for The Sofitel Singapore Sentosa Resort & Spa
Definitely not 5 stars
I was quite disappointed for a Sofitel. It didn’t meet my expectations. The hotel was very dated. Dark pool with not very inviting sunbeds. Room was dark (level 1 which is garden level). Food however was good (Indian was great)- nice touch that they have kids plates, bowls etc. Breakfast has a good selection and service there was good. I personally wouldn’t choose it again unless they renovate extensively. Take ages to answer phones when requesting something and then take ages to provide milk or replace broken kettle etc. It is definitely not 5 star.
poshw5 - Sydney, Australia
Hotel standard has dropped
I used to love staying in this place. Being an accor member of more than a decade, this used to be one of my fav hotel, so much so that I was willing to pay to stay in this hotel on a random weekday, but this recent stay after 1 year of not visiting was really disappointing. I arrived just slightly before 3pm, to find out that the room was not ready for check in, honestly after being an accor gold member for more than a decade, this was my first time experiencing something like that. After checking in, I also realised some of the items provided in the room were no longer the same, like what other reviews have pointed out, there's no laundry bag, and the slippers provided was of a lower quality without the sofitel logo - not being fussy, but that's what all the other sofitel hotels provide across the world, hence one would expect the same for sofitel sentosa. The bed was indeed not as comfortable (like what one of the other review also pointed out), it was lower and its slightly harder, I was having difficulties falling asleep because of that. I think what really surprised me was when I asked for a late check out, they weren't able to provide me anything beyond 1pm, and it was a cold hard "the latest check out is 1pm" with no warmth or apologies over the phone line despite not having the room ready by 3pm for my check in. I went back my accor app multiple times to confirm that early check in and late check out was supposedly possible upon request for accor membership holder, putting the accor membership aside, I have really great experience for late check out for multiple other hotels in sentosa within this 1 year of 2025 - despite not having a paying membership with those hotels, they were able to extend the room generously beyond 1pm (I have reservation emails and records to confirm this). This recent stay was so disappointing that I have canceled my subsequent stays with sofitel sentosa.
QYO1 - singapore
10th times in Singapore but first time staying in Sentosa
rooms are very cozy and spacious... indeed, it's one of the most cozy that I stayed in Singapore (visited for more than 10 times for business). Pool is the highlight, and breakfast is very good with lots of choices. Good hospitality by Farah for my breakfast experience.
GaryTheTraveller1
Sofitel Sentosa - stay somewhere else
Rooms are dated, stained bed heads, damaged furniture. Pool area terrible. Old broken furniture, mould, grout in pool so gross (black tiles with dirty mouldy grout). Stay somewhere else. Terrible for a Sofitel. Have stayed at other Sofitels which were excellent but this is terrible. Considered moving so disappointed. Normally I read poor teviews and think people are a bit fussy, but please believe me, stay somewhere else.
OnAir56226942152 - Auckland, New Zealand
2nd visit
Pros - 1) Booked a Prestige Suite this time round. Room was spacious and well maintained. Separate toiletries pack (soap, shampoo, toothbrush etc) provided for kids. Complimentary rollaway also provided. 2) Hotel still seemed shorthanded at times but staff were polite and accomodating. 3) Le Bar was a nice spot for drinks and the neighbouring fish spa was still nice. But do watch out for the occassional mosquito (not just at the fish spa but the entire hotel). 4) Buffet breakfast at Kwee Zen had more variety this time round and food quality was decent. 5) Food at The Cliff was still good. Cons - 1) Like my first visit, check in and check out took quite a bit of time ~15mins to check in ~10mins to check out. This was an improvement from my first visit though. 2) Spa and kids club are currently closed. Spa will be renovated and rebranded as Raffles Spa, which will be shared with Raffles Sentosa just next door. 3) Although the pool was quite a size, it was extremely crowded.
feizhu - Singapore, Singapore
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