Conrad Seoul

We had a wonderful stay at Conrad Seoul, and I especially want to recognize Mimi at the front desk for making our experience exceptional. As we were traveling with our infant, having a smooth and welcoming hotel experience meant even more to us, and Mimi truly went above and beyond. From check-in, she provided a very detailed and thoughtful explanation of our Hilton Honors status benefits, making sure we fully understood everything available to us during our stay. She was also incredibly thorough in introducing the hotel amenities and facilities, which helped us settle in quickly and make the most of our time at the property. What stood out the most was her hospitality. Mimi was consistently courteous, patient, and professional throughout every interaction. Traveling with a baby can sometimes make things a little more hectic, but she was incredibly understanding and accommodating, never making us feel rushed. Her warmth and attentiveness made us feel genuinely welcomed and well taken care of. Excellent service like hers is what makes a stay memorable. Thank you, Mimi, for your outstanding hospitality. We look forward to staying at Conrad Seoul again!

We want to give a huge shout out to Yuna Lee in Concierge for making our stay pleasant and memorial. She went out of her way to reserve an escape room event and experience in Seoul that would have been impossible for foreigners to book. We appreciate her professionalism, patience, and genuine kindness we experienced. Because of this experience, we would definitely come back to Conrad for any future visits to South Korea. We also want to thank William in Concierge for his assistance in booking a van and helping with the luggage. We appreciate his professionalism and service.

We had a wonderful experience at the Club Lounge in Seoul. The view was beautiful, the atmosphere was comfortable, and the service was truly excellent. A special thank you to Roy and Angelire for their warm, professional, and attentive service. They made us feel very welcome and well taken care of throughout our visit. Compared with our previous Club Lounge experience in Bangkok, this Seoul lounge was much better in terms of service quality, attention to detail, and overall comfort. The seating was also very comfortable, and the team’s hospitality made the whole experience even more enjoyable. Thank you again to the team, especially Roy and Angelire. Highly recommended!

My husband and I stayed at Conrad Seoul to celebrate our wedding anniversary, and once again, it was a wonderful experience. Our room was exceptionally comfortable, well-maintained, and offered a beautiful view of the Han River. The scenery alone made our stay feel special. What made this anniversary even more memorable was the warm hospitality we received at the Executive Lounge. Angelina went above and beyond to make us feel welcomed and cared for throughout our visit. Her kindness, professionalism, and thoughtful service truly enhanced our celebration. This was our third consecutive year staying at Conrad Seoul for our anniversary, and the level of service has been consistently excellent every time. We always leave with great memories and look forward to returning again next year. Thank you to the entire team, and especially to Angelina, for making our special occasion even more meaningful.

It’s been long time to be here again since 2021 around… Nothing has been changed especially service aspect… the first great impression was Front Desk… when we met Ms. MiMi( in Korean 미미) she gave to us excellent greeting with a big smile as well as in a good manners. While she prepared to CI, we have a small talk and it was very much valuable. She hardly try to make perfect room for us even just one day staying in here. We do really appreciated to her Mimi ^^