Conrad Seoul

It was completely comfortable stay at Conrad. Thank you for the greatest service Ms. Moon Soyoun. She guided me very kindly and offered us non alcohol drink at the lounge, as we cannot drink alcohol at all. I would like to stay again at Conrad.

Recently stayed at the Conrad Seoul for two nights and was blown away by the incredible service from start to finish. From the moment I arrived, I was greeted warmly and offered a generous room upgrade as a Hilton Diamond member. Every staff member I encountered was genuinely welcoming, attentive, and eager to help with anything I needed.

The hotel was very nice, new and classy. They upgraded us to a very nice spacious room and they let us check in the room earlier than it should be as we came to the hotel very early in the morning. Jin at the front desk was wonderful. He took care of us very well. The hotel General Manager sent us nice complimentary chocolates and teas with an very nice note. The breakfast was amazing. Executive lounge was awesome. I would definitely recommend the hotel to anyone without any hesitation. Thanks to Conrad Seoul Team!

From prior to arrival to leaving the hotel and it's service were perfect! Rachel Lee from the executive lounge contacted me a week before to say one of my rooms had been upgraded to a corner suite - it was beautiful! She and her team in the executive lounge were outstanding at customer service - remembering your name, what you were doing, asking how the day went. The lounge, on 37rh floor, has stunning views of the river and city. Very comprehensive choices at breakfast and excellent buffet and drinks in the evening- you could have enough there for dinner, but we ate out to try local places. The suite had a lovely message from the executive lounge team wishing me a pleasant stay - a lovely touch. The bed was so so comfortable, beautiful open plan bathroom with a great bath next to window to soak in and look at the great views. My other room was a double double, with a nice chez longe and spacious. Excellent housekeeping service twice a day. Concierge were excellent with advice and booking tours, as well as a laundry service for the two big bags of laundry we had (we'd been away a few days before arriving). A special mention to Lara from Concierge for her excellent service. Went to the sauna area each day - wonderfully relaxing! We are currently in Busan but looking forward to going back to the hotel Thursday, and as one of my party said "this is the best hotel I have been to.in my whole life" (and he has travelled around in his 77 years)! Thank you to all for a wonderful stay.

We checked in a little early and our room wasn’t ready, but they were able to hold onto our bags and once our room was ready, they took them up to the room and sent us a message while my wife and I were outside exploring the city. They even placed the bags in very convenient places and adjusted the zippers to be at the optimal position. It's little things like those that leave me impressed with their attention to the even the smallest details. It's also a great location since it's connected to the IFC mall and Hyundai Seoul. Even the subway is connected there, so during tough weather days, we don't have to worry when traveling between these areas. The property provided a bottle of wine as a welcoming gift, but we do not usually drink alcohol. I offered to give the bottle of wine back and they immediately replaced it with a bottle of sparkling water, which was very nice of them. The spa experience was phenomenal! We did the radiance for two package and were given the option to do a 60 minute body massage with a 60 minute facial. We felt incredibly refreshed afterwards and with the oils that they used, they recommended that we sleep in them. The techniques that they use so very different than other spas. Somehow it was gentle but still effective in getting rid of a lot of knots. Probably the best spa experience we've ever had so far! Breakfast was delicious with a wide selection of foods to choose from. Western and Asian cuisines were available and with plenty of healthy/light options as well.