Four Seasons Hotel Seoul

We had such a fantastic experience at the 4S Seoul. We were deciding between here and the Park Hyatt but decided to avoid Gangnam due to the extensive roadworks going on - we’re so glad we chose the 4S! It is centrally located and so handy for essentially all tourist spots and the station. The room was gorgeous - so comfortable and with lovely little gifts left each night for us which was a really nice surprise. We stayed in a Club room and would highly recommend this. It felt so relaxing having a quiet breakfast and evening food& drinks here. There was a Palace and Seoul Tower view from the club lounge depending on where you sat. Staff were attentive and warm. The only thing we did find a little frustrating was that we couldn’t book a spa treatment due to lack of availability. We’ve never experienced this before in a 5* hotel and we did check fairly well in advance (as we usually would). I suspect lots of people from outside the hotel were booking in, so make sure you book early!

When you book a four seasons hotel you expect a certain level. Coming from Japan and staying in four seasons Otemachi in Tokyo, Four seasons Kyoto and four seasons Osaka you expect to get around the same experience. The decor of the hotel is outdated which is something that I can live with. On the other hand the service was as expected from a four seasons, both at the reception as at the dining facilities (including breakfast). My only complaint is the noise. we had an executive suite with a view on the palace, very pretty! However the noise of the protests/prayers was terrible. there is some kind of mega street church outside that starts at 6am with very loud music. The other day there was a very loud protest on the same spot and the last night we had a surprise with one guy with a megaphone that started his protest at 4am!!! I understand that Four seasons is not responsible for that and they really apologized but at the end of the day I was the one that had sleepless nights. We left the property 2 days earlier and the management team was very accommodating with our request to make our stay shorter because of the noise.

We stayed in Seoul for 6 nights and 7 days, and I opted to stay at three Chase Edit Hotels to get a feel for the different properties and neighborhoods. The first two nights, we stayed at the Mondrian. It was nice and modern, the rooms were small but the breakfast was good, and the location was nice as we went to Gangnam. The next two nights were at the Shilla. Although it was on top of the hill, they do offer a free shuttle and the property is expansive with a nice sculpture garden and plenty of areas to walk. The service was great as was the breakfast. Our last two nights, we spent at the Four Seasons and I was blown away. Yes, the property is beautiful, the location is perfect for visiting the river walk, the palace, and Myeongdong, and getting around anywhere with ease. The breakfast is out of this world, and we actually spent almost two hours per day at the breakfast as there are so many options - Korean street food, dim sum, a 6-foot chocolate fountain, etc... The shining star of this property though is the service. I can't say enough about the incredible staff, from the doormen and concierge to the check-in staff and more. On my last night, I sprained my ankle one block from the hotel and had to take an uber back as I couldn't put any weight on it. Upon arriving to the hotel, the doorman quickly rushed to help me out of the car, and then found me an ice pack and helped me to my room. The front desk team sent up buckets of ice and plastic bags. By the next morning, I had the concierge confirming hours and location for my wife to get a brace and cane along with several recommendations for doctors that were available on a Saturday morning. I was blown away by the level of support and service. Will be returning to Seoul again and staying here the entire time.

This was my first stay at the Four Seasons in Seoul. The staff provided a consistently high level of service and I had a superb room on the 26th floor. Breakfast was a highlight, with a wonderful selection of choice. The one real negative/area for improvement was that I was not shown to my room at check-in but instead was just taken to the lifts and given directions. This surprised me as at other city hotels of a similar price I have always been shown to my room. This is an obvious area where the hotel could improve. However, overall I had a great stay and would definitely come back.

Beautiful hotel with lovely rooms and restaurants. The staff are very warm and friendly. The buffet at The Market is unbelievable - so many choices! The hotel is close to the palace and many other places to see and visit.