Grand Ambassador Seoul

The service was absolutely outstanding from start to finish. Special thanks to Ellie - she made our stay unforgettable with her professionalism, warmth, and attention to detail. Ellie anticipated our needs perfectly and provided excellent recommendations. Her personal touch and genuine care for guests really set this property apart. The accommodations were luxurious and the entire experience was flawless. Staff like Ellie are what make this hotel truly special. Highly recommended! We'll definitely be back! Thank you, Ellie for the amazing service!

What a friendly and fantastic reception I received upon arrival, with Erica and Rhea. Service with a smile after 30+ hours to get here from Chile! The perfect arrival which was hugely appreciated. Thanks to you both for giving me such a wonderful reception.

This was my first experience with Pullman hotel and I have to admit that my rating is 5 out of 5. Service is outstanding at all places of this hotel, including bars and restaurants. Rooms are spacious, modern and well kept. I especially liked breakfast buffet at the 18th floor, with wide variety of different type of food in a very comfortable conditions. Last evening we met Mr.Shin who is Director of F&B at this hotel, what was the best occasion to express our satisfaction with quality of food, drinks and service of his staff. Mr. Shin and his managerial competencies is definitely a strong asset of success of this hotel. We definitely will book again The Ambassador when visiting Seoul !

Came here for a business activity (and we were taken care of very well) and also some personal time. The hotel is very quiet (I never heard my neighbours) and although the property is not new the rooms are taken care of and maintained very well. The best lighting in a bathroom I have had in a long time! It’s a little out of the way from public transport but just get on your Uber or other app and they will take you anywhere, especially Myeongdong which isn’t far away. Exceeded my expectations and would consider staying again

Terrible experience ! I’ve waited 6 hours between my the lobby and wandering outside just because my room is not ready ! No solution just wait Conrad hotel was way better ! They upgraded me to the suite instead of leaving me like this . What a poor service !