Grand Ambassador Seoul

YOU need to book this hotel!,,even just for the beautiful smell as soon as you walk in into the lobby,You need to book for the clean spacious luxurious rooms, to the Club,for location & above all the highest quality service from the door men to the Management ( we had a slight hiccup that was managed professionally by Jacob Lee & Jacob Ham. We also applaud Noah & Ginny for prompt service with a smile.. I have travelled the world with IHG & now will be a happy Accor member due to this stay & service. I highly recommend this hotel.

I rated my stay in the hotel to 5 stars from 3.5 stars because of one the receptionists called Elaine. She worked on 18th and 19th during daytime hour just in case I spelled the name incorrectly. I went to the hotel from two-day stay in another five star hotel in the Gangnam district, but I was really impressed by one of the receptionists called Elaine. Elaine’s English was very good and she gave the most detailed instruction regarding the hotel. When I encounter a problem, she was very helpful and gave solutions instead of most of the Korean stuffs who mostly just offer their sad look and say sorry which makes it confusing if they understand it or not.

My wife and I stayed here and really enjoyed the hotel. The room was clean, the service second to none, and they had great food options right in the hotel. We would definitely stay here again.

excellent services provided by the hotel during my stay. I had encountered the suspension problem of my platinum accor account during my stay. the hotel staff jennifer and her gro team did help to solve the problem and let me really enjoy the great services provided by the hotel. I definitely will choose to stay in this hotel again whenever I come to Seoul.

The outdoor spa thing was closed due to extreme cold weather unfortunately but the room was great as always. Sun Ava was very helpful. 캄사합니다