Grand Hyatt Seoul

Never come here. I travel a lot never this fake luxury hotel, nor clean bathroom terrible noise They gave me 18 floor luxury its joke like motel trust me. Its incredible how they play with pictures and with people the worst in much time i stay please avoid this hotel.........

We stayed for 6 nights and spent New Year’s Eve at the hotel. The hotel was very busy and people queued to take picture by the Christmas tree. The view from our room was beautiful. The hotel is huge too. We enjoyed the New Year’s Eve fireworks from our room. The downside was there was no walk-in shower and no bidet in our room, but the service was great especially the concierge. The new year’s buffet was sumptuous. We loved it. We will return when the weather is not too cold.

We stayed at the Grand Hyatt Seoul to celebrate my son’s birthday, and the experience felt genuinely thoughtful from the very beginning. The room was beautifully decorated for the occasion, and the hotel manager even surprised us with a birthday cake that made the stay feel personal rather than routine. The lobby alone is worth mentioning. During the Christmas season, it felt almost iconic, so much so that people were lining up, sometimes waiting close to an hour, just to take photos of the Christmas tree. Despite the crowds, the atmosphere remained calm and well managed, which says a lot about the property. We stayed in a suite and other than the relatively low ceilings we found it extremely comfortable. One small but memorable detail was the in-room water purifier/dispensers—eco-friendly, convenient, and genuinely useful. The Club Lounge was outstanding. It was lively, with many locals—including myself—clearly making good use of the space and the excellent food. The quality and variety easily justified spending time there, and it felt more like a destination than a perk. The views were spectacular at night, especially overlooking the river. During the day, I felt the mountain-facing views might be more interesting, but the nighttime city lights were truly beautiful. I even witnessed a proposal on the ice rink after hours (seems there is some package available) that looked amazing. The sauna also is amazing, with all the facilities that you would expect, there’s a quiet sense that this is where many VIPs choose to stay, yet it doesn't feel too showy, just refined and well run. The Grand Hyatt Seoul feels like a rare thing in a major city, a truly classy, proper hotel where you can escape the urban atmosphere without leaving Seoul

Well maintained and clean room and facilities. Cozy kids club was good enough for child. Club lounge has lots of tasty foods and treats including alcohol and togo box for kids after 6 PM. Sauna was also nice and ice skating gave us more memories with nice Christmas decorations and lights.

My mom and I received d’Alba signature facial and body massages. There was a promotion going on which was an excellent deal. Evelyn and Sana were very friendly and professional. I loved the location, atmosphere and staff’s attention to details. Will 10/10 visit again.