Grand Hyatt Seoul

I am staying several nights at the Grand Hyatt Seoul and overall I am very happy with my stay. At check-in, I was initially given a room with a nice view. However, the bathroom felt a bit outdated and only had a shower over the bathtub, which did not fully meet my expectations. After a quick and polite request at the front desk, I was offered a different room without any issues. The new room was on a slightly higher floor, had the same great view, and featured a modern bathroom with a walk-in shower. This was a much better fit for me and made the stay significantly more comfortable. I especially appreciated how friendly and helpful the staff handled the situation. All staff members I interacted with throughout my stay were very kind and attentive. The gym is well equipped for a hotel gym, and I also appreciated the hotel shuttle service, which made getting around much easier. The hotel is not within walking distance of shops or restaurants, so a taxi or the shuttle is usually needed for most trips outside. Breakfast offered a good variety of options, although I personally missed having à la carte choices. As this is a large hotel, breakfast can get busy during peak times, so arriving a bit earlier or later than the main rush is a good idea. The pool area is well maintained and relaxing, and there is also a whirlpool, which was a nice addition. Rooms located close to the elevators can be a bit noisy at night, and the rooms are slightly soundproofed, so light noise can carry. For a quieter stay, I would recommend requesting a room away from the elevators.

Overall, I had a great experience and truly enjoyed my stay. It would be helpful if guests could make reservations for breakfast.

I have stayed at the grand Hyatt Seoul several times and it never disappoints. Great hotel! Rooms are clean and comfortable and staff very helpful.

I really enjoy a lot staying at Seoul Grand Hyatt hotel, where u can fully feel warm, sweet and people care in each single detail.

Great place to stay for tour of s.Korea. But no store nearby. You got to take taxi or shuttle. No walking around area. Great for family stay its very clean foods are great. There was ice skating at night but bit pricey. Dinner buffet was awesome. Hyatt lounge I wish they have more variety of foods during breakfast and lunch. Indoor pool was great for winter. Free shuttle bus to 3location was cool.