Grand Hyatt Seoul

I would never come back to this hotel. Overall hotel and amenities was good but hospitality at the galley hotel was terrible. My in laws’ family speaks Korean and they were told to wait more than couple of times. I understand that the night was busy and they were understaffed but this is not what I envisioned of staying a night with my family to be. I would suggest going to other acclaimed hotel than here because they clearly lack hospitality here compared to other hotels.

The Grand Hyatt Seoul Offerings for World of Hyatt Members is the best I have experienced - an outstanding example for your other properties in clearly distinguishing this program from all other hotel brand's similar membership programs!! Rooms: Beautifully designed and aesthetically appointed - the new makeover has been a real success!!! Interaction with Staff: I am always very impressed with the sincere, gracious and most welcoming attitude of everyone I meet and engage with in the Hotel!! The Grand Club Lounge offers an abundant assortment of many delicious cuisines and beverages!!! The head Chef, all assistant chefs and lounge attendants & hosts go out of there way to make each visit and dining experience an absolute Joy!!! This was an exceptionally wonderful stay for five nights with my daughter and granddaughter, and each day was made especially comfortable and enjoyable by all the superb Grand Hyatt Seoul Staff!!! All aspects of my stay were outstanding -- beginning with a most welcoming and very smooth check-in, daily use of the exemplary spa & work out facility, beautifully designed and well appointed room (always expertly cleaned and maintained), evening visits to the unsurpassed Grand Club Lounge (everyone in the lounge hosts, chefs, attendants are like family !!!!) and under very professional and capable leadership always deliver "7 STAR" service, delightful conversation and an absolutely delectable assortment of food and beverage!!! Am excited and very much looking forward to my return visits in Feb 26!! World of Hyatt Program: The Grand Hyatt Seoul and its Staff represent the very best in all of Hyatt's Holdings and are extraordinary Ambassadors for the Hyatt Brand!!!! Best Regards, Ed Stikeleather (G51577739O)

I had such a great experience here! The massage was relaxing and professional — I left feeling lighter and refreshed. The therapist was attentive and made sure the pressure was just right. Highly recommend for anyone needing to unwind! Thank you Bella Yu! You are an angel!

Best ever spa with Evelyn. She provide excellent spa treatment. Highly recommend to come try it out. Grand Hyatt did an amazing job

I had an exceptional spa experience at the Grand Hyatt. The facilities were luxurious and well-maintained, and both Sana and Lia were truly professional. Their massages were perfectly balanced — relaxing yet deeply effective. I left feeling completely rejuvenated. Highly recommended