Grand Hyatt Seoul

The Grand Hyatt Seoul, located in Namsan, boasts truly beautiful view!!!! Especially at The Terrace Kitchen, you can enjoy beautiful views of Seoul throughout your meal. The meals at The Terrace Kitchen are very delicious. Personally, I recommend the lamb ribs and yukhoe(Korean-style beef tartare) The staff were very kind, but I especially want to thank Helia and Kim Hee-jung. Thanks to you two, today’s meal was able to feel more comfortable and special. Thanks a lot.

I recently visited the Terrace for the first time since its renovation, and I was truly impressed by the experience. What made my visit especially memorable, however, was the exceptional hospitality and genuine kindness shown by Kim Yoon-mi, Manager Park Ye-jin, Kim Ji-yeon, Lisa, and Chang, Eun-ho. I apologize if I have not spelled their English names correctly, but I sincerely hope the hotel can identify them and convey my appreciation to each of them. I will be forever grateful for the way they welcomed and cared for my 80-year-old father and his friends. Their service went far beyond professionalism. They treated them with genuine warmth, patience, attentiveness, and, most importantly, respect. It was clear that their kindness was not simply part of their job, but came from their heart. Whenever I visit Korea, I sometimes feel that older guests can be overlooked or receive less attention in busy restaurants. That is why my experience at the Terrace was particularly meaningful to me. The staff made my father and his friends feel valued, comfortable, and genuinely welcomed throughout their visit. Seeing them treated with such are meant more to me than I can express in words. The newly renovated Terrace is beautiful, but it was the people who made our experience truly exceptional like Ms. Kim, Yoon-mi. Park, Ye-jin, Kim, Ji-yeon, Lisa, and Mr. Chang, Eun-ho. Please extend my sincere appreciation to all of the staff members mentioned above. Their professionalism and kindness left a lasting impression on me and my family and made this visit a very special memory. I will definitely return to the Terrace. I will also be very happy to recommend and promote the Terrace to my friends. An experience like this reminds me that genuine hospitality is not only about beautiful surroundings or excellent food, but about how people make you and your loved ones feel. My heartfelt thanks again to the entire Terrace team for taking such wonderful care of my father, his friends, and me.

We had a fantastic couples massage and a great experience in the Spa. The experience was very professional, relaxing, and one to remember. A-Young and Sana did an excellent job. We will definitely return if we visit Seoul again.

Our server at the Terrace Kitechen, Tommy Lee, was truly exceptional. He was incredibly kind and attentive, always noticing what we needed and taking care of it before we even had to ask. His thoughtful and genuine service made our family breakfast a truly enjoyable and memorable experience. Thank you, Tommy, for making our morning so special!

Wonderful experience. Great breakfast buffet spread. Staff were amazing: Sally, Dave, Tommy Lee, Helia, Catherine, Kayla and Yun-Ju were supper attentive and always ready to attend to our every needs. Can't wait to go back and visit.