Grand InterContinental Seoul Parnas

We reserved a very expensive suite . The service was disappointing. Not enough place to store the shirts and underwear, nearly no toiletries , no turndown service , although promised in their information at arrival. We asked one day the replacement of the used towels in the evening and their replacement . Since we had no follow up i had to go downstairs and ask to talk to the manager in charge to obtain satisfaction. Very poor breakfast offerings at the club lounge for a western taste.

My stay at the InterContinental Seoul was truly memorable, especially the Executive Lounge – an experience of absolute perfection. The lounge boasted an understated luxury ambiance and offered stunning views of Seoul's cityscape. The dining options were extensive, ranging from formal afternoon tea sets to a daily selection of main courses and a plethora of hot and cold dishes for dinner, along with a variety of exquisite desserts and fruit. Of course, a wide selection of cocktails 、mocktails and various red and white wines were also available. The Executive Lounge team was outstanding; every staff member was highly professional and provided exceptionally warm and attentive service. If I ever have the opportunity to visit Seoul again, the InterContinental Parnas will be my only choice.

Booked via AMEX, have Platinum status via IHG One card. Rate was competitive via website. Booked Jr Suite with Lounge benefit(recommend this highly), because online lounge reviews were good, and have stayed at Intercontinental in Barcelona, and lounge was impressive. Location is excellent (2 train stations and COEX mall downstairs, Hyundai Mall adjacent, pharmacy across the street). GOTO Mall is 3 train stops away, too. Check-in was in 34th floor Lounge (convenient and quick). Unfortunately, was busy week, so no upgrade available, but room was very nice, good amenities (Korean law restricts some individual toiletries) including new slippers daily(!), 4 bottles water/day, tea bath salts. Service excellent at all levels, which may also partly be the standard in Asia, but we felt coddled throughout. With our res, meals were available at almost all times for us, if we chose to stay in. Breakfast at 1st floor buffet (enormous, including noodle station, egg station, coffee bar) or in Lounge (smaller selection, but with Specialty stuff like Abalone rice)- checked both every morning to decide. Afternoon tea available in Lounge. Dinner in Lounge impressive, with 2 choices of fine-dining quality table-served entrees nightly. Concierge services(first floor) excellent to help arrange taxi rides, answer questions. There was one error(date), but it was quickly resolved without a glitch when identified. Checkout was smooth and efficient (in Lounge, as well).

Perfect location, perfect service. Wonderful breakfast and meals. Very nice japanese restaurant. SPA and Gym really outstanding The place to stay in Seoul

Extraordinary breakfast. so many options. You could be there for weeks and have something new each day. Rooms are up-to-date, modern and in very good shape, beds are very comfortable. I got a very early check-in on short notice withourt any additional fees. I really appreciate the firendly and helpful team.