Grand InterContinental Seoul Parnas

The check-in process and the warm welcome from the staff, including the lounge team, were excellent. Everyone was very helpful and welcoming. When we asked for recommendations on places to visit, Mr. Park kindly provided suggestions and gave us a map as a guide for our trip. We truly felt the care and attention, and we were very impressed with our stay. If we have the opportunity, we would be happy to return and stay again.

Location is extremely perfect. Whole atmosphere in the hotel was amazing quiet, warm, clean. Rooms were spacious and very clean. Value for money excellent and worth it. Dinning in food for Muslims need improvement.

Dear Hotel Management Team, I am writing to express my sincere gratitude for your hospitality during my recent stay. I had a very relaxing time, and the room was exceptionally comfortable. The location was also excellent; having numerous restaurants and shops right downstairs was very convenient. Thanks to this, I was able to have productive meetings with many people during my business trip. Although I did not bring my swimwear or sportswear this time, I look forward to making use of your facilities on my next visit. I also wanted to mention that the breakfast was delicious. I look forward to staying with you again. Sincerely,　kenny

We spent a whole week in comfort at the Intercontinental Parnas and thoroughly enjoyed our stay. We had an amazing buffet breakfast everyday consisting of both western and Asian favorites. We also booked with a lounge access which was excellent in every way and will say it was the best lounge in terms of food offerings and service we’ve ever seen anywhere. The only downside was that we didn’t have to eat out for dinner because of the excellent offerings. There is also an afternoon tea service at the lounge. With the turndown service, we were given tea bags and eye warmer and face mask for a relaxing night. It’s super conveniently connected to an underground shopping center and to a metro station. It’s in the heart of Gangnam, so it can be a bit further from the most tourist sites. But I would not hesitate to book this property again!

My family and I have stayed at InterContinental Parnas every December for 4 years, but after our most recent stay, we will no longer be staying at this hotel. The experience was unacceptable and genuinely affected all our healths. During our visit, there was an intermittent but extremely strong sewage smell in our room. Although the odor came and went, when it did occur it was overwhelming. One night, the smell became so strong that it woke my husband with a severe headache, and he had to take Advil immediately. Throughout the trip, all of us experienced headaches, coughing, and respiratory irritation, and both of my daughters developed eye irritation. My oldest daughter eventually needed to see an ophthalmologist. Even after an air-purification device was added to our room, the smell continued to return. After researching the effects of sewage gas exposure, we learned that headaches, nausea, coughing, and eye and respiratory irritation are typical symptoms—exactly what we were experiencing. All symptoms disappeared once we returned home, confirming that the issue was coming from the hotel environment. Between the intermittent sewage odor and the health issues we experienced, this hotel no longer meets even basic expectations. After 4 years of loyalty, we will not be returning.