The Shilla Seoul

Our family of 4 stayed at The Shilla Seoul over New Year's. The hotel was beautiful, and we had a nice view of fireworks from our upgraded corner room. The service level across every aspect of the hotel was amazing, one of the best experiences we've had. The breakfast buffet was not to be missed! We found the hotel to be centrally located; about a 3 minute walk from the closest subway station.

Overall excellent experience. The rooms were wonderful and I sleep so well in those big puffy beds! There was a temperature control in the room that made it easy to adjust to our liking. I brought my younger daughter with me and from the time we entered the hotel to the time we left it felt warm and inviting!!

Shilla hotel is beautiful. Staffs are nice and helpful. Especially the staffs are the breakfast buffet. The food was excellent. The rooms are very nice. Entrance was grand. Thanks for a pleasant stay experience.

We stayed for four nights, and this was our second visit to the hotel. The breakfast buffet had an impressive selection and was absolutely delicious. A complimentary shuttle was always available to take us between the hotel entrance and the subway station, which was very convenient. The staff responded very well to various requests. When I told them I had an early departure, they kindly provided a complimentary breakfast via room service at 5 a.m.

I very much regret having booked this hotel. They don’t let you use the outdoor pool without purchasing a day pass on the order of 50-60 Eur. I just wanted to go for a quick swim in the outdoor pool while having about 30 minutes available. It is summer and I have no interest in using an indoor pool at this time. i’ve stayed in many five-star hotels throughout the world, but this id the first one that charges its guets an additional fee for using a basic amenity such as an outdoor pool. Very disappointing. They also wanted me to charge an early arrival fee which they thankfully waived. So even if a room is available before 3 pm they initially wanted me to pay to be able to go my room earlier after 16h of travel. That’s may be ok for EasyJet, but not a 5-star hotel which is supposedly one of the best in South Korea.