The Westin Josun Seoul

The room was spacious and quiet (the photos show our room during our stay)The air-con was centrally controlled and set to around 21 degrees celcius. There was a bonus though; there were 2 smaller windows that could be opened without having to sign a consent form. The customer service was outstanding. Polite, efficient and friendly - the staff were a far cry from what you would get in the U.K where customer service is a joke. Perhaps one underrated feature is the airport bus which runs on a regular schedule and payment can be made using a T Money card. The trip takes about 1 hour and 20 minutes to Incheon airport. There are a huge number of shops and street vendors nearby without of the negative attributes such as graffiti or anti social behavior. The closest Metro station is only 5 minutes away too. In other words the location is ideal. We stayed 4 nights in this hotel and we couldn't have asked for a better stay.

4th stay at Westin Chosun, service is as impeccable as ever. Would like to give a special shout-out to this tall and well mannered staff, who happened to come out of the revolving door at the right time, at the front entrance on 16th April 2025. He kindly helped me to change won to smaller notes for my cab ride as the cab driver did not have change. He wasted no time and sprung into action fast. Really appreciate it ☺️ In fact from bell hop to reception, service is always lovely. Keep up the good work and excellent service.

Top notch. I have only good things to say about this hotel. The staff are friendly and professional. The rooms, lovely. The facilities, exceptional. Special thanks to Exy Jun on reception and Kyung Hee in the business office. Well done everyone.

Lovely hotel in a terrific location with very comfortable, well priced. accommodations and a warm, welcoming staff offering excellent service. In particular, special thanks to Ping, Jenny and Blair of the Concierge Desk. My wife and I would definitely stay here on a return to Seoul.

I would like to express my sincere gratitude for the exceptional experience I had during my recent stay at the Westin Chosun Hotel. The staff were incredibly friendly and attentive, making us feel welcome from the moment I arrived. Ethan Hwang at the front desk was attentive, thoughtful, and made sure that my stay could be as comfortable and relaxing as possible. We have stayed at this hotel annually for several years. While the Westin Chosun Hotel has had a high standard of customer service consistently, we had felt that it slipped slightly for the last few years. However, this year, we had the most incredible experience, even surpassing the quality of all years past. The location of the Westin Chosun Hotel is also prime and located in the heart of Seoul It has easy access to an airport limousine and subway. It is also close to amenities such as the shopping and cultural district. The location and the customer service heavily contribute to why the Westin Chosun Hotel has been recognized as one of best hotels in Seoul.