Radisson Collection Hotel, Magdalena Plaza Sevilla

This is NOT a 5* hotel - nearer a 4* in our view. Room seemed well appointed although had to ask 3 times prior to arriving to have our room set up as a twin so we did not have to wait for this on arrival We stayed in Rm 203. The door to Rm 202 was immediately outside our room. The doors are obviously fire doors and adjusted to ensure they close/latch properly but this meant they slammed closed. Our selfish neighbours, even after we put a polite request under their door, continued to let their door slam closed behind them. This woke us several times as it shook the wall. In first 2-3 hours of arriving we found a dirty coffee cup, a towel and a flannel with gaping holes/rips in, one of the twin hanging bedside ceiling lamps did not work. The makeup / magnifying mirror batteries were flat. This was probably because previous guests, as we did, had used this as a night light to reach the bathroom as there was no low level night light available. When raising these issues at reception that evening, staff were unapologetic, and seemed shocked / surprised that we would want the ripped towel changing. The bedside light remained broken for the duration of our 5 night stay. The mirror batteries were replaced but only lasted 2 nights. Irrespective of our note requesting towels not be changed during our 5 days stay unless we left them on the floor or in the bath, these were regularly changed, particularly over the weekend. Laundry service was good and fast. Great shower.

Beautiful, clean, modern but charming hotel - it doesn’t feel like a chain hotel as it has a very personal boutique-like vibe. My room was lovely. Location was excellent, a few minutes walk to the Plaza San Francisco. Staff was multilingual and incredible friendly and helpful. This hotel was one of the best parts of my trip.

We had such a lovely stay at this hotel! The location was ideal, right in the heart of Seville, within easy walking distance of all the main sights and great restaurants. The room was clean, modern, and very comfortable. Staff were excellent throughout our stay, friendly, professional, and always ready to help. They went above and beyond with restaurant and sightseeing recommendations, which made our visit even more enjoyable. A special thank you to Laura at reception, who looked after us so well and made sure everything was perfect. Her warmth and attention to detail really stood out. We’d happily stay here again and recommend it to anyone visiting Seville!

exceptional service and location. Pool could have been better maintained. But the staff made up for it.

The hotel itself is lovely, the cleanliness is questionable. We reported an issue with the disabled loos and it was never cleaned. The pool is not maintained and I’m shocked they are allowed to open this for health and safety reasons. So many missing tiles which are just around the pool, you have to watch your step as a lot of sharp areas.