Six Senses Zil Pasyon

We had the pleasure of celebrating our honeymoon at Six Senses Zil Pasyon, and despite a rocky start (we missed our flight and arrived a day late), the warm welcome we received immediately made up for it. Our villa was beautifully prepared, and we were greeted personally by Andrew, the General Manager, Garry from the Front Office, and our dedicated GEM, Chantelle. This thoughtful welcome truly set the tone for our stay. Highlights of Our Stay: Snorkeling with Stan was unforgettable—we saw numerous turtles and vibrant marine life. Hiking with Jonathan was another favorite; he was not only knowledgeable but also fun and engaging, bringing the island's natural beauty and history to life. Chantelle, our GEM, was exceptional from start to finish. She went above and beyond to personalize our experience, decorating our room daily, surprising us with fresh-picked fruits and spices like lemongrass and starfruit (the lemongrass tea became our favorite!), and showing us around the island. Instead of booking a photographer, she generously took professional-looking photos for us, even hiking up the hill with us to catch a perfect sunset view. We saw her constantly working—from guest transport to reception—and her attentiveness, energy, and kindness made our stay truly special. We ended our honeymoon with a romantic private dinner in our villa. Chantelle again worked her magic with the decoration and even surprised us with a beautiful cake. She was truly the heart of our experience, and we hope to meet her again. Some Challenges We Faced: There were a few areas that did not meet the standards expected of such a resort. Housekeeping was inconsistent—we waited over two hours (after repeated calls) for an iron and board, and our villa often lacked basic amenities like shampoo. The room was not cleaned properly on several occasions, and the attitude of the housekeeping staff was disappointing. Food & Beverage service at breakfast was another weak point. The restaurant was often chaotic, and staff seemed overwhelmed and inattentive. As a gluten-free couple, we had to constantly remind the team about our dietary needs, which made meals unnecessarily stressful. We also faced an issue during our excursion to La Digue. Despite having pre-booked the boat, we arrived at the jetty to find it full due to non-booked guests joining in. This created a frustrating delay, but thanks to Chantelle’s quick action and advocacy, we were eventually upgraded to a larger boat. Her support turned the situation around, but better organization would’ve prevented the issue altogether. Final Thoughts: Despite a few service hiccups, our overall experience at Six Senses Zil Pasyon was memorable, thanks largely to the island’s natural beauty and the incredible effort of our GEM Chantelle. We genuinely recommend this resort to honeymooners looking for something personal and magical—with the hope that service consistency will continue to improve. Thank you to the team for the beautiful memories!

Six senses Seychelles, is certainly one of the most beautiful resorts within its organisation. My #1 highlight Is definitely when i met Parivesh, an expert powerlifter. The hotel has loads of talented health experts but Parivesh really helped me get to grips with the next steps in my fitness journey!! 10/10 would recommend.

An unforgettable experience at Six Senses Zil Pasyon. The island is breathtaking, the service was flawless, and every detail was handled with care. Special thanks to General Manager Andrew Whiffen, whose hospitality and personal attention truly elevated our stay. I’m already looking forward to returning!

We recently stayed at Six Senses Zil Pasyon for a ladies trip with two friends, and overall, the experience was memorable. The resort is absolutely stunning — the views, nature, and serenity are breathtaking. Our villa overlooked Coco Island, and we truly loved waking up to that beautiful scenery every day. The resort is very well designed, and the restaurants offer a lovely setting. However, I would like to share some feedback on the service, which unfortunately did not fully meet our expectations for a Six Senses property. We were first assigned a GEM (Guest Experience Manager) named Chantelle. Sadly, our experience with her was disappointing. She appeared quite young and lacked experience. Communication was often slow or nonexistent; we had to follow up several times for basic requests. When one of us raised our concerns, Chantelle’s attitude shifted, and she became distant, even avoiding us. This behavior was unprofessional and unacceptable for a luxury service role. For future guests, I would recommend requesting a different GEM if assigned to Chantelle. Fortunately, when we requested a change, we were taken care of by two wonderful team members: Sarah and Daniel. Although it was not Sarah’s role initially, she went above and beyond to assist us. She was proactive, responsive, and always made sure our needs were met. Daniel, was simply outstanding — very empathetic, attentive, and genuinely caring. Both Sarah and Daniel made a huge positive difference in our stay. We sincerely thank them for their efforts, professionalism, and kindness — even when we were not always the easiest guests. They are true assets to the resort. At the restaurant, we also had excellent service from Sandra, Kenneth (“KK”), Rolina, and Indica, who kindly took us for a sunset activity. Their attention and warm attitude made our dining experience even more enjoyable. Apologies if we forgot anyone — the entire restaurant team was truly wonderful. That said, we did face some challenges regarding the dining experience. One of my friends has strict dietary restrictions — she cannot eat raw food or cheese. Unfortunately, despite informing the staff in advance, we had to remind them several times throughout our stay, as this information was not always properly communicated between shifts or across the team. We would have greatly appreciated a more consistent coordination from the start to avoid repeating the same requests daily. There were a few technical issues during our stay. Our private pool had an unpleasant odor at one point, but Daniel promptly took action to resolve the issue, and we appreciate his quick intervention. The food overall was good, though the variety could be improved. The chefs were very attentive, and we had some lovely moments with them. We also enjoyed the barbecue experience, although it was quite expensive — future guests should be mindful of the pricing when booking extra experiences like this. As for activities, we loved the Alchemy Bar Lab where we created our own scrubs and creams — a fun and unique touch. My friend also enjoyed an excellent Hot Shell massage at the spa, and the breathing session with the yoga instructor was very special — she even took beautiful photos of my friend during the session, which was a lovely gesture. We arrived and departed by helicopter, which was an unforgettable experience, adding to the magic of the trip. In summary, this resort has amazing potential with its stunning location and incredible team members like Sarah, Daniel, and the restaurant staff. However, management may need to place more focus on consistent service standards, staff training, and internal communication. For a brand like Six Senses, guests should not have to insist on basic services being delivered or repeat requests. We hope that management recognizes the outstanding team members who truly shine and considers offering them more senior opportunities, as they are the ones making the real difference. Thank you again to the team for your hard work — we wish you all the best and hope to return someday!

Absolutely horrible service!My room was not even clean..Bathroom was a bit dirty..staff was lousy..to check in was very unpleasant..it was all over the place !i was denied the restaurant and amenities like the spa!The island is general was boring…Like i said staff was lousy and arrogant!What is going on???