Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Adding to the prestige of Shanghai's Pudong District is the hip and haute Grand Kempinski Hotel Shanghai. Climbing towards the heavens is this sleek and streamlined structure, revolutionary in design. Overlooking the Huangpu River, guests enjoy a wealth of comfort within the confines of the hotel. Rooms evoke a warm and inviting ambiance, with furnishings that feature contemporary clean lines, sitting areas that are both functional and stylish, and floor-to-ceiling windows framing enticing city views. Signature RedGlove Service ensures a wonderful time, and all the amenities you yearn for are present and accounted for - including iPod connections, high-speed wireless internet service, and mini bars stocked with chilled libations and snacks.
Grand Kempinski Hotel Shanghai
Lujiazui Ring Road 1288
Shanghai, China
200120
Nearest Airport: PVG
They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect.
SH C - Seoul, South Korea
I would like to extend my sincere appreciation to Katherine and the entire Lady in Red team at Grand Kempinski Hotel Shanghai. Their personalized service truly stood out—attentive, thoughtful, and delivered with genuine care. A special thank you for handling the air conditioning issue with such professionalism and efficiency. The team acted promptly and ensured a smooth resolution, which made a significant difference to my stay. Overall, the experience was top-notch, reflecting the high standards of the brand. That said, there is an opportunity for improvement within Housekeeping. The cleanliness standards and consistency of service should be enhanced. Turn-down service varied from day to day, and amenities were not always fully replenished, which fell short of expectations for a hotel of this caliber. I look forward to returning and hope to see these areas refined, as the service excellence from the front-of-house team is truly commendable.
Korawit - Samut Prakan, Thailand
We Really Happy to stay in this Hotel, especially Miss Judith and Grace have excellent service. We will come back to this Hotel👍👍👍
Yessy S
We really Happy to stay in Grand Kempinski it is our second time for the New Years and we deeply appreciate Miss Judith and Miss Grace really wonderful service and hospitality....Mrs Judith and Miss Grace have given us the most Excellent Service ever.. Will come back again for sure..Go Grand Kempinski Shanghai
Wahyu S
The hotel staff was very friendly and kind and very cooperative in their hospitality and service. Finally, I would like to express my special thanks to Ms. Eva, who was very friendly and honest in her cooperation and was responsive in a cheerful manner. Thanks AHosseiny
Seaside31466240843
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved