Grand Kempinski Hotel Shanghai

I stayed here for 5 nights in a river view room and was very impressed. The room was clean, odor-free, and well-maintained. The front desk staff were professional, polite, and communicated clearly in English. The housekeeping staff were also friendly and attentive. The breakfast offered a wide variety of choices to suit all preferences. Moreover, the hotel’s location is excellent — right next to the Oriental Pearl Tower and with easy access to many tourist attractions in Shanghai via the subway.

Great hotel. The service was excellent, in particular that of Judith at the Executive Lounge. The lobby bar was also very nice. The view of Shanghai and the river was breathtaking. Rooms and ammenities of high quality. Location very convenient.

Many thanks to Manager Judith for his excellent management and attentive service in the Executive Lounge. Your professionalism and meticulous attention to detail make every guest feel right at home. Your efficient organization and warm attitude not only enhance the overall quality of the lounge, but also bring us unforgettable memories. We look forward to continuing to enjoy better services under your leadership in the future. Good luck and all the best!

What can I say about the Grand Kempinski, we had a wonderful stay, the hotel is in a perfect location, and the staff, not to mention the highest rating from check-in to the restaurant, and especially in the lounge, where the very pleasant and extremely professional Judith lovely lady , in addition to serving us, also gave us useful information special greetings to her. the stay was perfect , the room with a fantastic view of the river. All recommendations for Grand Kempinski it really is GRAND thanks again

Good location. Very friendly staff. Comfy bed and stunning views.  Not so great: the appliances in the room have aged and the pool/wellness area is really old and not clean. Guests are walking in with street shoes next to the pool. The pool is cold. It’s simply worn down up their on the 30th floor. Great view though  Please note: if you want to go swimming you need to wear a swimming cap. Given the hygiene conditions in that area it’s the last think I would care about.  Internet is not international.