Mandarin Oriental Pudong Shanghai

The location of the hotel are very nice which the view here are significantly great. The room environment are clean and comfortable. And thank for Angela and Jack help, in the room service which they provide snack the other.

Mandarin Oriental Pudong should be the best stay for us in Shanghai. Manger Victoria made a detailed arrangement for us, and which impressed us was that she could still remember our preferences of our last stay with MO Pudong half a year ago! We were warmly welcomed as soon as we got out of the MPV. It feeled like we were back home,rather than traveling. In addition, I enjoyed the beautiful scenery of the pearl tower and the Huangpu river. And facilities here were all well maintained. In a nutshell, I will always be staying with MO Pudong whenever I come to Shanghai.

During my return from an evening out, I realized that I had lost my phone—it had fallen in the taxi. In the middle of the night, I turned to the front desk team at the Mandarin Oriental, Shanghai for assistance. Thanks to their dedication and persistence, the issue was successfully resolved and I was reunited with my phone. I am especially grateful to Jim and his collegue for his determination and for not giving up despite the challenges.

Amazing services very helpful staff for a family visiting first time Shanghai they given us early check in 8 am converted two room to connected room and immediately fixed the toilet bidet for us on our request all this fine very smooth and quick with lovely smile of the staff

Everything was just perfect from all perspectives. The rooms were amazing. The team was excellent. It’s definitely a come back to the hotel.